Anderson Diehl
Kendallville
Summary
Dynamic administrative professional with a proven track record at R & L Tax Service, excelling in spreadsheet management and customer service. Adept at multitasking and prioritizing tasks, I effectively supported management with accurate record-keeping and organized operations, ensuring confidentiality and enhancing decision-making processes.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
R & L Tax Service
Kendallville
12.2019 - Current
- Maintained files and filing systems, ensuring confidentiality of sensitive information.
- Answered phone calls, directed inquiries to appropriate personnel, and responded promptly to customer requests.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided comprehensive administrative support, including scheduling meetings, preparing agendas, and taking minutes.
- Maintained accurate records to support management staff in decision-making processes.
Registered Behavioral Technician
Children's Autism Center
Angola
02.2024 - 10.2024
- Implemented optimal care methods for children in Applied Behavior Analysis (ABA).
- Ensured thorough training for new employees to exceed job expectations.
- Conducted daily observations, data collection, and success measurements for clients.
- Calculated performance percentages and reported findings to employers and client guardians.
Manager
Handel's Homemade Ice Cream
Fort Wayne
03.2023 - 03.2024
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently while displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
Patient Care Technician
Parkview Health
Fort Wayne
01.2021 - 04.2023
- Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure
- Utilized computer systems for charting patient data
- Adhered strictly to HIPAA regulations when dealing with confidential information
- Responded promptly to emergency situations using established protocols
Education
Bachelor of Science - Business Administration And Management
Purdue University
West Lafayette, IN05-2027
High School Diploma -
East Noble
KendallvilleSkills
- Spreadsheet management
- Multitasking and prioritization
- Document preparation
- Data entry
- Microsoft and Google Suite Expert
- Remote office availability
- Customer service
Languages
English
Certificates And Licenses
- CPR/First Aid/Basic Life Support
- Registered Behavioral Technician (RBT)
- Professional Crisis Management (PCM)
- Valid Indiana Drivers License
References
References available upon request.
Timeline
Registered Behavioral Technician
Children's Autism Center
02.2024 - 10.2024
Manager
Handel's Homemade Ice Cream
03.2023 - 03.2024
Patient Care Technician
Parkview Health
01.2021 - 04.2023
Administrative Assistant
R & L Tax Service
12.2019 - Current
Bachelor of Science - Business Administration And Management
Purdue University
High School Diploma -
East Noble
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