Andolini Gamez
East Chicago,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
IT Contract
Freelance Work
02.2021 - 05.2024
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Monitored system performance to identify potential issues.
- Configured hardware, devices, and software to set up work stations for Customers.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed, configured and maintained computer systems and network connections.
Education
High School Diploma -
The Excel Center
Hammond, IN05-2023
Skills
- Microsoft Word
- Verbal communication
- Calm under pressure
- Troubleshooting
- Good Telephone Etiquette
- Network diagnostics
- Hardware diagnostics
- Desktop support
- Software diagnosis
- User guidance
- Linux programming and administration
- Active listening
- Technical support
Timeline
IT Contract
Freelance Work
02.2021 - 05.2024
High School Diploma -
The Excel Center
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