Andre Steele
6317 Monroe Ave
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Treatment Specialist
Lawrence Hall Youth Services
Chicago
08.2019 - Current
- Provided crisis intervention support during challenging situations with youth.
- Assisted in training new staff on protocols and best practices in residential care.
- Worked with residents to develop meal preparation and cleaning skills.
- Provided crisis intervention services when needed.
- Participated in regular supervision sessions with a qualified supervisor.
- Provided individual and group counseling to clients with behavioral health issues.
- Actively listened to client concerns while providing appropriate feedback during sessions.
- Encouraged clients to participate in community events and activities to promote socialization skills.
- Educated family members on proper methods of communicating with their loved ones who are receiving residential treatment services.
- Ensured that all safety protocols were followed within the facility at all times.
- Assisted in the development of individualized goals and objectives for each client.
- Attended weekly staff meetings to discuss client progress and plan interventions if necessary.
- Established productive relationships with external agencies involved in the care of our residents.
- Maintained accurate records of all client interactions including notes from counseling sessions, assessments, evaluations.
- Adhered to ethical standards of practice when working with clients and families.
- Created an environment conducive to healing by promoting positive relationships between staff members and clients.
- Identified client needs and treatment goals and created treatment plans.
- Researched best practices in order to stay current on treatment strategies.
- Collaborated with multidisciplinary teams to ensure quality care.
- Facilitated therapeutic activities such as art therapy, recreational activities, and role-playing exercises.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Guided clients in developing skills or strategies for dealing with problems.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Prepared and maintained required treatment records and reports.
- Collected information about clients through interviews, observation, or tests.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Coordinated staff schedules and assigned duties for effective coverage.
- Supervised team members and provided guidance on best practices.
- Monitored facility conditions and addressed maintenance issues promptly.
- Facilitated communication between management and staff to improve collaboration.
- Conducted investigations into incidents reported by staff members or visitors ensuring compliance with regulations.
- Monitored CCTV surveillance systems for suspicious activity or potential threats in order to ensure safety of personnel on site.
- Coordinated meetings with staff members to discuss operational matters and delegated tasks accordingly.
- Provided support to other departments by responding to inquiries, resolving issues and troubleshooting problems.
- Provided guidance and direction to subordinate staff members while upholding company standards at all times.
- Organized routine maintenance checks for equipment used in facility operations such as fire alarms, sprinkler systems.
- Maintained an updated list of contacts for local law enforcement agencies in case of any security breaches.
- Performed administrative duties such as filing documents, data entry, maintaining records and preparing reports.
- Ensured the safety of staff and visitors on-site through regular patrols and monitoring of security systems.
- Responded promptly to emergency situations occurring within the facility while following established protocols.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Checked office stock to determine supply levels and maintain inventory.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
Millennium Solar Electric Training Academy
Dolton, IL07-2025
Skills
- Crisis intervention
- Team collaboration
- Individual counseling
- Treatment planning
- Behavioral support
- Client advocacy
- Communication skills
- Empathetic listening
- Record keeping
- Life skills training
- Relapse prevention
- Therapeutic communication
- Anger management
- Stress management techniques
- Self-harm prevention
- Emotional regulation
- Discharge planning
- Behavioral analysis
- Suicide prevention
- Substance abuse treatment
- Residential safety
- Multidisciplinary collaboration
- Recreational therapy
- Clinical documentation
- Teamwork and collaboration
- Trauma-informed care
- Heartsaver CPR AED (CPR AED)
- Learning disability awareness
- Client goal planning
- Substance abuse disorders
- Time management abilities
- Heartsaver first aid
- Unit management and leadership
- Task prioritization
- Written communication
- Motivational interviewing
- Tracking client progress
- Team building
- Social skills teacher
- Attention to detail
- Records management
- Heartsaver first aid CPR AED
- Excellent communication
- Active listening
- Self-Harm Prevention Techniques
- Patient education
- Therapeutic interventions
- Residential treatment programs
Certification
- Nccer Acreddited certifications
References
References available upon request.
Timeline
Residential Treatment Specialist
Lawrence Hall Youth Services
08.2019 - Current
High School Diploma -
Millennium Solar Electric Training Academy
Similar Profiles
Xanthe DoxyXanthe Doxy
Youth Treatment Specialist at Lawrence Hall Youth ServicesYouth Treatment Specialist at Lawrence Hall Youth Services
Rasha SharrieffRasha Sharrieff
Youth Treatment Specialist at Lawrence Hall Youth ServicesYouth Treatment Specialist at Lawrence Hall Youth Services
ALEXANDRIA PHILLIPSALEXANDRIA PHILLIPS
Child Welfare Supervisor at Lawrence Hall Youth ServicesChild Welfare Supervisor at Lawrence Hall Youth Services
Paula SanchezPaula Sanchez
Undergraduate Student Researcher at Fort Lewis College Dr. LiUndergraduate Student Researcher at Fort Lewis College Dr. Li
Terrica JohnsonTerrica Johnson
NDT Technician at Gerdau AmeristeelNDT Technician at Gerdau Ameristeel