Andre Steele
6317 Monroe Ave
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Treatment Specialist
Lawrence Hall Youth Services
Chicago
2019.08 - Current
- Provided crisis intervention support during challenging situations with youth.
- Assisted in training new staff on protocols and best practices in residential care.
- Worked with residents to develop meal preparation and cleaning skills.
- Provided crisis intervention services when needed.
- Participated in regular supervision sessions with a qualified supervisor.
- Provided individual and group counseling to clients with behavioral health issues.
- Actively listened to client concerns while providing appropriate feedback during sessions.
- Encouraged clients to participate in community events and activities to promote socialization skills.
- Educated family members on proper methods of communicating with their loved ones who are receiving residential treatment services.
- Ensured that all safety protocols were followed within the facility at all times.
- Assisted in the development of individualized goals and objectives for each client.
- Attended weekly staff meetings to discuss client progress and plan interventions if necessary.
- Established productive relationships with external agencies involved in the care of our residents.
- Maintained accurate records of all client interactions including notes from counseling sessions, assessments, evaluations.
- Adhered to ethical standards of practice when working with clients and families.
- Created an environment conducive to healing by promoting positive relationships between staff members and clients.
- Identified client needs and treatment goals and created treatment plans.
- Researched best practices in order to stay current on treatment strategies.
- Collaborated with multidisciplinary teams to ensure quality care.
- Facilitated therapeutic activities such as art therapy, recreational activities, and role-playing exercises.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Guided clients in developing skills or strategies for dealing with problems.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Prepared and maintained required treatment records and reports.
- Collected information about clients through interviews, observation, or tests.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Coordinated staff schedules and assigned duties for effective coverage.
- Supervised team members and provided guidance on best practices.
- Monitored facility conditions and addressed maintenance issues promptly.
- Facilitated communication between management and staff to improve collaboration.
- Conducted investigations into incidents reported by staff members or visitors ensuring compliance with regulations.
- Monitored CCTV surveillance systems for suspicious activity or potential threats in order to ensure safety of personnel on site.
- Coordinated meetings with staff members to discuss operational matters and delegated tasks accordingly.
- Provided support to other departments by responding to inquiries, resolving issues and troubleshooting problems.
- Provided guidance and direction to subordinate staff members while upholding company standards at all times.
- Organized routine maintenance checks for equipment used in facility operations such as fire alarms, sprinkler systems.
- Maintained an updated list of contacts for local law enforcement agencies in case of any security breaches.
- Performed administrative duties such as filing documents, data entry, maintaining records and preparing reports.
- Ensured the safety of staff and visitors on-site through regular patrols and monitoring of security systems.
- Responded promptly to emergency situations occurring within the facility while following established protocols.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Checked office stock to determine supply levels and maintain inventory.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
Millennium Solar Electric Training Academy
Dolton, IL2025-07
Skills
- Crisis intervention
- Team collaboration
- Individual counseling
- Treatment planning
- Behavioral support
- Client advocacy
- Communication skills
- Empathetic listening
- Record keeping
- Life skills training
- Relapse prevention
- Therapeutic communication
- Anger management
- Stress management techniques
- Self-harm prevention
- Emotional regulation
- Discharge planning
- Behavioral analysis
- Suicide prevention
- Substance abuse treatment
- Residential safety
- Multidisciplinary collaboration
- Recreational therapy
- Clinical documentation
- Teamwork and collaboration
- Trauma-informed care
- Heartsaver CPR AED (CPR AED)
- Learning disability awareness
- Client goal planning
- Substance abuse disorders
- Time management abilities
- Heartsaver first aid
- Unit management and leadership
- Task prioritization
- Written communication
- Motivational interviewing
- Tracking client progress
- Team building
- Social skills teacher
- Attention to detail
- Records management
- Heartsaver first aid CPR AED
- Excellent communication
- Active listening
- Self-Harm Prevention Techniques
- Patient education
- Therapeutic interventions
- Residential treatment programs
Certification
- Nccer Acreddited certifications
References
References available upon request.
Timeline
Residential Treatment Specialist
Lawrence Hall Youth Services
2019.08 - Current
High School Diploma -
Millennium Solar Electric Training Academy