Creative and Smart working team player. As an HR and Training Officer cum Counsellor, seeking a career in a challenging position in an organization that offers me generous opportunities to explore & outshine in the field of Human Resources.
Below are the points that highlight my comprehensive approach as to training students in essential life skills, interpersonal communication, professional development, and workplace readiness, making me a valuable asset in preparing them for success in their careers:
· Conduct interactive workshops to help students understand themselves better, fostering self-awareness and confidence in identifying their strengths, talents, weaknesses, and aspirations.
· Facilitate goal-setting exercises and time management strategies to assist students in prioritizing tasks and achieving their objectives effectively.
· Deliver training sessions on effective communication skills, including verbal and non-verbal communication, active listening, and assertive communication techniques.
· Provide guidance on stress management techniques and the importance of adaptability, resilience, and maintaining a growth mindset in navigating challenges.
· Teach students the fundamentals of building healthy relationships, emphasizing teamwork and conflict management skills to promote a positive work environment.
· Educate students on the decision-making process and steps to problem-solving, empowering them to make informed choices and tackle complex issues efficiently.
· Offer practical guidance on utilizing productivity tools, navigating the internet, and using email effectively for professional communication.
· Assist students in understanding basic budgeting principles, opening bank accounts, and managing their finances responsibly.
· Conduct mock interviews and interview practice sessions to prepare students for formal workplace settings, including CV and cover letter creation and awareness of workplace rights and safeguarding protocols.
· Conducted Induction for new hires
· Conducted skip levels and RAG one-on-one sessions
· Assisted with the BAU HR team
· Conducting training programs
· Conducted IJP interviews for employees
· Front face for employee engagement activities
· Hands-on Canva tool
· Assisting in talent acquisition and recruitment processes
· Help in rolling out offers
· Implements new hire orientation and employee recognition programs
· Constructive and timely performance evaluations
· Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, Timesheet
· Reviews, tracks, and documents compliance with mandatory and non-mandatory training
· Assist in the development and implementation of human resource policies
· Organize quarterly and annual employee performance reviews
· Manage employee engagement
· HR Activities for both Scadea and TK-Chain company- End-to-end recruitment and Payroll management- Sourcing, screening, scheduling, interviewing, and onboarding, till the exit process for both Scadea and tk chain company
· In touch with vendor profiles as well as internal profiles
· Provide oral induction and share pdf as well for both Scadea and TK chain separately
· Generating payslips
· Following up on email or both separately
· Initiated third-party vendors with other entities for background verification
· Initiated Placement drives-campus hiring
· Being the coordinator between the CEO and the employees
· Being a coordinator between the payroll manager and the employees
· Initiated referral bonus policy
· Track Records- Keeping track of the hiring records in the submission report
· Keeping track of attendance for both scadea and tk-chain from time to time
· Checking on employees’ login/logout in the office
· Maintaining leave and attendance records
· Employee relationship management- Check based on the recruiter's work and provide them feedback accordingly
· Resolving employee issues
· Check base on recruiters if they are finding any issues with the company
· Cross-checking team’s salary on a monthly basis
· Sharing holiday emails, festival wishes and birthday greetings, etc with the team
· Conducting activities during festivals
· Maintaining employee relationships
· HR Protocol- Helped with the list of policies for the company
· Educated employees on the HR protocol
· Assisted in induction ppt preparation
· Maintaining two calendars and outlooks for both companies
· Maintaining company’s confidentialities
· Maintaining scadea and tk chain emails separately and dealing with both teams simultaneously
· Staffing needs and requirements- Improved and monitored admin facilities like janitor stuff, setting up company logo, cleanliness, and hygiene, and providing new chairs
· Initiated ideas like biometric impressions at the security entrance, id cards, etc
· Got the biometric entry code done for employees
· Kept track of Vaccination records during the Covid phase.
· Worked as an HR Coordinator for C&M (Customer and Marketing) - Manager level hiring
· With the help of Share point and the RMS tool (Taleo), scheduled interviews for the Manager level profiles for various skills within C&M Pipeline
· Received profiles through different sources like Referral, PDAT, India sourcing, Passive sourcing, Agency, and Direct source
· Recruited candidates and scheduled interviews for them
· Received slots from the panels and accordingly scheduled their interviews either by calling them or emailing them
· The interview is done either through Skype Video calls or Telephonic calls
· Booked tickets for the candidates (various locations) who were required to have an in-person interview with the panel or Managing Director or AVP according to their availability and requirement
· Provided breakfast and lunch for certain candidates as per the Managers approvals
· Based on the feedback, SharePoint is updated for each candidate under their respective skills either as Select/Reject/HR Reject/Tech screening Reject or candidate withdrew
· Saturdays were meant for Blitz to close the heavy pipeline either as in-person or virtual Interviews
· Set up games, activities, lunch, etc
· For the teams’ entertainment and functions.
Effective Communication
Analytical Thinking
Active Listening
Problem-solving aptitude
Train-the-Trainer
Adaptability
Work Coordination
Written Communication
Orientation and Onboarding
Relationship Building
Organizational Skills
Employee Interviewing
Self Motivation
Teamwork and Collaboration
Interpersonal Communication
Public Speaking
Human Resources
Soft skills training
Employee Relations
Clear communication skills
Ability to use positive language
Time management skills
Willingness to learn
Connect with Panels
Attention to detail
Employee Retention
Human Resources Management Systems
Employee Orientation
Employee Hiring
Dynamic and results-oriented professional with a diverse background in customer service and process management.
Proven track record in roles such as Process Associate at Bank of America (2011-2013), Process Executive at Cognizant (2013-2015), Senior Customer Service Representative at ADP (2015), and Process Developer at Genpact (2016-2017).