30 plus years in travel industry. Successful in multiple roles. Organized and dependable candidate proficient at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
International Corporate Travel Agent (Virtual)
TAG / The Appointment Group
06.2022 - Current
Responsible for booking detailed, complex international and domestic itineraries for multiple private equity firms including King Street Capital Management, Centerbridge Partners LP, GSR Services, Golub Capital, Meyer Design, Coller Capital, Taconic Capital Advisers and others.
Book complete air, car, hotel, rail and limo service while maximizing commission profits, preferred venders and upsells. Research and provide solutions to travel related issues. Provide visa information and documentation requirements for international travel. Provide specific account information regarding travel policy. Maintain and build strong rapport with clients. Update travel database. Galileo
International Corporate Travel Advisor (Virtual)
Travel and Transport/ CTM
04.2015 - 05.2022
Responsible for booking detailed, complex international itineraries for multiple accounts including United
Nations, Ares Private Equity, Wounded Warriors, Tyson Foods, Core Civic, Union Pacific and others
Book complete air, car, hotel, rail, limo service, meeting space, issue tickets and exchanges
Research and provide solutions to travel related issues
Provide specific account information regarding travel policy
Maintain and build strong relationships with clients
SABRE
International Travel Counselor (Virtual)
ADTRAV
02.2013 - 04.2015
Responsible for booking detailed, complex international travel itineraries for multiple companies including Government and Fly America compliant accounts
Book complete air, car, hotel, rail, limo service, issue tickets and exchanges
Research and provide solutions to travel related issues
Provide specific account information regarding travel policy
Maintain, improve and build strong relationships with clients
SABRE
VIP Travel Counselor
AMERICAN EXPRESS TRAVEL
10.2009 - 02.2013
Responsible for booking detailed, complex international travel itineraries for multiple accounts
Book complete air, car, hotel, rail, limo service and issue tickets
Provide specific account information regarding travel policy
Maintain superior customer service skills with 100 percent accuracy for all bookings and zero CSI's
Worked as on site VIP agent for Motorola account
Also worked on American
Express after hour emergency desk which handles complete travel arrangements across the network.
Tour Planner Sales Agent
SABRE, GREAT CANADIAN TRAVEL COMPANY
03.2009 - 10.2009
Sell and book complete tour packages
Duties included processing international and domestic airline tickets, cruises, hotels, car and rail reservations
Coordinated optional excursions with vendors
Updated database for current and new clients
Promoted company products to generate additional revenue and grow client base
Maintained accounting and ARC procedures for Chicago branch office
SABRE &
APOLLO
HR Travel Associate
Halliburton / KBR
03.2005 - 02.2008
Responsible for daily administration of policies and programs covering compensation, benefits and compliance.
Assisted contractors in resolving human resource, payroll and benefit issues.
Ensured accuracy of agency issued tickets, credit notes, and employee payroll deduct forms.
Maintained and updated travel database for 1000 employees.
SABRE
Senior Travel Consultant
Contiki Holidays / Insight Tours
08.2003 - 02.2005
Completed international and domestic reservations to coordinate with Insight, Contiki and Trafalgar tour packages.
Contract analysis for bulk fares to maximize profits while proving best routing and air schedules.
Quality control for all air reservations, issued tickets, exchanges, Assisted with new hire training.
SABRE
Senior Travel Consultant
WORLDTRAVEL BTI
10.1999 - 11.2002
Provided United Parcel Service (UPS) onsite staff in Atlanta with international and domestic travel arrangements.
Independently coordinated group travel for all UPS staff attending company training seminars
WORLDSPAN
Provided complete travel arrangements for Schlemberger clientele. Independently coordinated travel arrangements for recruits and new hires. Assisted with VIP.
SABRE
Education
Some College (No Degree) - Marketing Communications
Columbia College
Chicago, IL
Skills
High-Volume Environments
Credit Card Payments
Retail Sales
Company Guidelines and Procedures
Travel Reservations
Timeline
International Corporate Travel Agent (Virtual)
TAG / The Appointment Group
06.2022 - Current
International Corporate Travel Advisor (Virtual)
Travel and Transport/ CTM
04.2015 - 05.2022
International Travel Counselor (Virtual)
ADTRAV
02.2013 - 04.2015
VIP Travel Counselor
AMERICAN EXPRESS TRAVEL
10.2009 - 02.2013
Tour Planner Sales Agent
SABRE, GREAT CANADIAN TRAVEL COMPANY
03.2009 - 10.2009
HR Travel Associate
Halliburton / KBR
03.2005 - 02.2008
Senior Travel Consultant
Contiki Holidays / Insight Tours
08.2003 - 02.2005
Senior Travel Consultant
WORLDTRAVEL BTI
10.1999 - 11.2002
Some College (No Degree) - Marketing Communications
Senior Accounts Payable/Receivable Specialist at Brew City Kitchen and CocktailSenior Accounts Payable/Receivable Specialist at Brew City Kitchen and Cocktail