Andrew Gordon
Avon
Summary
Dynamic and results-driven professional with extensive experience at Crown Equipment, excelling in team management and mechanical troubleshooting. Proven ability to diagnose complex issues and enhance customer relations, ensuring operational efficiency. Skilled in supervising technicians and training interns, fostering a collaborative work environment that drives success.
Overview
12
12
years of professional experience
Work History
Lead Shop Technician
Crown Equipment
11.2023 - Current
- Supervise shop technicians.
- Review work load.
- Assign work orders.
- Review quotes as needed.
- Open work orders as needed.
- Review/Fix issues with work orders.
- Resolving issues for other departments.
- Resolve building maintenance issues.
- Train interns.
- Train service technicians when needed.
- Assist with intern interviewing.
Shop Service Technician
Crown Equipment
11.2021 - 11.2023
- Diagnose/ repair forklifts.
- Manage assigned orders.
- Build quotes for recommended repairs.
Aircraft Engine Repairer
Indiana Army National Guard
12.2012 - Current
- 6 Years infantryman for Indiana Army National Guard
- 7 Years Aircraft Engine Repairer
- Diagnose/Repair Engines for Blackhawk, Apache, and Chinook helicopters
- Maintain safe and clean work areas
- Supervise other technicians
- Provide assistance to other soldiers as the Unit Career Councilor
Field Service Technician
MH Equipment
06.2021 - 11.2021
- Diagnose/Repair lift trucks
- Build quotes for recommended repairs
- Discuss repairs needed with customers and explain why these repairs are important to their operation
- Manage assigned work load
- Maintain good customer relations
- Responsible for keeping work van in good working order
Equipment Operator
Grademasters LLC
06.2019 - 06.2021
- Operate mini excavators and skid loaders.
- Provide expert dirt work needs to customers
- Manage assigned work load
- Maintain equipment, truck, and trailers in proper working order
Small Machines Operator/Team Lead
Custom Concrete
01.2014 - 05.2019
- Manage work load
- Meet with Builders/Homeowners to discuss any questions or concerns
- Read blueprints
- Layout dig sites
- Operate equipment
- Form/pour concrete footings and walls
- Provide expert dirt work needs and gravel backfills.
- Maintain equipment and trucks in proper working order
Education
High School Diploma -
Western Boone
Thorntown, IN12-2013
Skills
- Machine operation
- Team management
- Mechanical troubleshooting
- Diagnostic skills
- Customer Relations
Timeline
Lead Shop Technician
Crown Equipment
11.2023 - Current
Shop Service Technician
Crown Equipment
11.2021 - 11.2023
Field Service Technician
MH Equipment
06.2021 - 11.2021
Equipment Operator
Grademasters LLC
06.2019 - 06.2021
Small Machines Operator/Team Lead
Custom Concrete
01.2014 - 05.2019
Aircraft Engine Repairer
Indiana Army National Guard
12.2012 - Current
High School Diploma -
Western Boone
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