Dynamic Planning Consultant with proven skills in financial planning, client management, and relationship building. Expertise in developing comprehensive financial strategies and enhancing client engagement.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Planning Consultant
Fidelity Investments
Carmel
09.2023 - Current
Developed comprehensive financial plans aligned with individual client needs.
Facilitated client meetings to assess financial goals and provide strategic planning updates.
Collaborated with financial advisors to develop effective client engagement strategies.
Collaborated with financial advisors to enhance client engagement strategies.
Managed documentation for financial plans, ensuring accuracy and completeness.
Assisted planning staff in maintaining efficient workflows and task completion.
Created comprehensive reports summarizing client portfolios and evaluating investment performance.
Relationship Manager
Fidelity Investments
Carmel
08.2022 - 09.2023
Cultivated strong client relationships, enhancing customer loyalty and satisfaction.
Coordinated financial planning sessions, aligning investment strategies with client goals for optimal outcomes.
Coordinated financial planning sessions to align investment strategies with client goals.
Facilitated communication between clients and internal teams to ensure seamless service.
Managed client inquiries, resolving issues promptly to uphold service quality.
Identified customer needs, crafted customized solutions, and provided expert guidance to meet those needs effectively.
Oversaw daily operations, including appointment scheduling, meeting coordination, and agenda preparation.
Maintained accurate records of all client interactions within company CRM system.
Assistant Coach
Indiana University Men's Lacrosse
Bloomington
10.2018 - 09.2023
Coordinated player training sessions to enhance skill development and teamwork.
Mentored student-athletes in personal and athletic growth throughout their careers.
Collaborated with coaching staff to create a positive team culture and environment.
Communicated with parents regarding player progress and team expectations.
Provided feedback to athletes on their performances in practices and competitions.
Evaluated opponents' gameplay to inform strategic decisions during competitions.
Assisted coach in organizing practices at home and away.
Attended staff meetings to discuss strategies, tactics, and training schedules.
Financial Representative
Fidelity Investments
Indianapolis
07.2021 - 09.2022
Utilized financial software to manage client accounts and transactions efficiently.
Conducted regular follow-ups with clients to address their financial needs.
Assisted clients in understanding complex investment concepts and terminology.
Provided timely responses to customer inquiries about financial products and services.
Reviewed customer applications and pursued missing information to complete submissions.
Collaborated with team members to enhance client service processes.
Processed and documented customer and institutional payments.
Relationship Banker
Old National Bank
Bloomington
03.2020 - 07.2021
Assisted clients in selecting financial products to meet their needs.
Educated clients on banking services and digital tools for enhanced accessibility.
Assisted customers in opening new checking and savings accounts.
Resolved client inquiries and issues promptly to ensure satisfaction.
Developed strong client relationships through consistent follow-up and communication.
Reviewed loan applications for accuracy and completeness before submitting them for processing.
Prepared loan documents for review and approval by bank management.
Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
Head Coach
Indiana University Men's Ice Hockey
Bloomington
08.2018 - 07.2021
Coordinated team practices and game strategies to optimize player effectiveness.
Developed training programs for athletes to enhance performance and skills.
Conducted athlete evaluations to assess strengths and areas for improvement.
Analyzed opponents' strengths and weaknesses in order to build effective game plans.
Provided feedback on player performances after each game or practice session.
Prepared athletes for games with a well-coordinated schedule of practices and individual training.
Collaborated with sports medicine staff to ensure player health and safety protocols.
Identified and evaluated talent for team recruitment through scouting trips and camps.
Verified that all team activities followed school regulations with school policies related to sports teams.
Education
Bachelor of Arts - History
Indiana University, Bloomington
Bloomington, IN
05-2017
Skills
Financial planning
Financial product knowledge
Financial management software
Client relationship management
Client advocacy
Analytical problem solving
Strategic thinking
Workflow management
Team leadership
Collaborative teamwork
Effective communication
Relationship building
Certification
SIE
Series 63
Series 66
Series 7
Insurance Broker, Accident, Health, Life, Variable Life & Variable Annuity