ANDREW REEVE
Dicks Sporing Goods
North Judson
12
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Work History
Operations Captain
1 Year 1 Month- Led daily store operations, ensuring smooth workflow across sales floor, stockroom, and recovery tasks.
- Coordinated shipment processing, replenishment, and backroom organization to maintain product availability.
- Trained associates on inventory procedures, safety standards, and operational expectations.
- Directed opening and closing routines, maintaining readiness for customer traffic and team execution.
- Oversaw merchandise presentation, zoning, and floor standards to support efficient shopping experiences.
Store Manager
1 Year 2 Months- Directed daily store operations, ensuring compliance with food safety, cash handling, and loss prevention procedures.
- Supervised hiring, training, and performance coaching for associates across sales floor and food service areas.
- Managed inventory ordering, stock rotation, and merchandising to maintain product availability and store standards.
- Oversaw POS transactions, register accuracy, and end-of-day reconciliation to reduce variances.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
5 Years 3 Months- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Sales Lead
3 Years 8 Months- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders and gift card activations.
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance.
Assistant Manager
1 Year 1 Month- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma
Skills
Goals and Performance
Staff Supervision
Product and Service Sales
Scheduling
Sales
Store Management
Sales Training
Sales Goals
Cash Handling
Store Merchandising
Cleaning
Point of Sale Systems
Cash Register Operation
Store Operations
Product Knowledge
Visual Merchandising
Timeline
Operations Captain
Dicks Sporing Goods
09.2025 - CurrentRead More
Store Manager
Casey's General Store
07.2024 - 09.2025Read More
Assistant Store Manager
Dicks Sporing Goods
04.2019 - 07.2024Read More
Sales Lead
Dicks Sporing Goods
08.2015 - 04.2019Read More
Assistant Manager
Corningware Corelle & More
08.2014 - 09.2015Read More
Kouts High School
High School Diploma
Read More