Andrew Reyes
Indianapolis
Summary
Dynamic Sales Associate with a proven track record at Once Upon a Child, excelling in customer service and cash handling. Recognized for boosting customer satisfaction through effective problem-solving and teamwork. Adept at managing high-stress situations while maintaining a welcoming environment, driving repeat business and promoting merchandise with persuasive techniques.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Sales Associate
Once Upon a Child
12.2021 - 09.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Outgoing personality
- Cash handling
- Flexible schedule
- POS system operation
- Sales training
Timeline
Sales Associate
Once Upon a Child
12.2021 - 09.2025
High School Diploma -
Perry Meridian High School
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