Andrew Steele
Noblesville
Summary
Dynamic administrative professional with extensive experience at Dorfman Property Management and Royal Pin Entertainment, excelling in database management and customer service. Proven track record in enhancing office efficiency and supporting leasing operations. Recognized for fostering a positive work environment and implementing effective payment processing systems, contributing to overall business success.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Dorfman Property Management
Indianapolis
10.2021 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed database systems containing customer contact information.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Processed incoming payments from tenants in a timely manner.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Scheduled maintenance calls.
- Prepared invoices for payment processing according to company policies.
- Completed lease applications and verifications, notifying prospects of results.
- Provided support for the leasing team during peak times such as move-ins and move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
Bookkeeper
Royal Pin Entertainment
Carmel
10.2020 - 10.2021
- Conducted monthly bank reconciliations.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Posted journal entries to the general ledger system accurately and timely.
- Assisted in the development and implementation of new accounting procedures and systems.
- Responded promptly to inquiries from employees regarding their paychecks or deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Managed payroll processing for over XXX employees, ensuring accurate calculation of wages, bonuses, and deductions.
Supervisor
Royal Pin Entertainment
Indianapolis
08.2012 - 10.2020
- Trained new employees on company policies, job duties, and performance expectations.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Education
Some College (No Degree) - Business Administration
Harrison College
IndianapolisSkills
- Database management
- Office administration
- Payment processing
- Invoice preparation
- Lease management
- Customer service
References
References available upon request.
Timeline
Administrative Assistant
Dorfman Property Management
10.2021 - Current
Bookkeeper
Royal Pin Entertainment
10.2020 - 10.2021
Supervisor
Royal Pin Entertainment
08.2012 - 10.2020
Some College (No Degree) - Business Administration
Harrison College