Andrew Tyler Humphries
Fishers
Summary
Dynamic Loan Advisor with a proven track record at Royal United Mortgage, excelling in client needs analysis and effective communication. Leveraged attention to detail to streamline loan processes, enhancing customer satisfaction. Skilled in compliance regulations and building strong client relationships, driving successful outcomes in competitive environments.
Overview
12
12
years of professional experience
Work History
Loan Advisor
Royal United Mortgage
Indianapolis
05.2023 - Current
- Provided guidance and advice on loan options to customers.
- Maintained detailed records of all loan transactions from origination to closure.
- Collaborated with company teams to expedite loan approval processes.
Insurance Agent
Medifit
06.2015 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Evaluated competitors' products and services to gain competitive advantage.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Perform needs based analysis to determine the correct coverage for clients
Horizontal Construction Engineer
Alabama Army National Guard
11.2013 - 11.2021
- Sergeant leading a team of 3-4 individuals, delegating tasks to complete necessary preparedness
- Drove bulldozers, road graders and other heavy equipment to level earth.
- Provided training to junior engineers on equipment operation and safety measures.
Telephone Sales Representative
Cigna
08.2019 - 12.2019
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Performed needs based analysis during Annual Enrollment to match clients with correct health insurance product
Education
Bachelor Of Education - Human Performance Exercise Science
University of Alabama
Tuscaloosa, AL12.2020
Skills
- Call Center Customer Service
- Quotes and Sales
- Client Needs Analysis
- Medicare Compliance
- Loan origination
- Effective communication
- Attention to detail
- Time management
- Compliance regulations
- Customer relationship management
Timeline
Loan Advisor
Royal United Mortgage
05.2023 - Current
Telephone Sales Representative
Cigna
08.2019 - 12.2019
Insurance Agent
Medifit
06.2015 - Current
Horizontal Construction Engineer
Alabama Army National Guard
11.2013 - 11.2021
Bachelor Of Education - Human Performance Exercise Science
University of Alabama