Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Aneesa Fathima

Aneesa Fathima

Senior AR Caller
Chennai

Summary

Results-driven AR professional with 5+ years of experience in accounts receivable, payer follow-up, denial management, and revenue cycle management (RCM). Skilled in CMS-1500, UB-04, and DME claim processing, appeals, and escalations. Adept at training and mentoring AR teams, improving operational efficiency, and reducing claim denials. Strong analytical, problem-solving, and communication skills with a focus on optimizing collections, AR aging, and overall revenue performance

Overview

9
9
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Senior Analyst

Omega Healthcare
01.2025 - Current

✔ Managed complex accounts receivable by performing payer follow-ups, denial investigation, and claims resolution.
✔ Conducted detailed research on denied, rejected, and underpaid claims to ensure timely collections.
✔ Communicated with insurance payers to clarify coverage, adjudication, and payment status.
✔ Collaborated with Billing, Coding, QA, and Client teams to resolve discrepancies and prevent rejections.
✔ Escalated unresolved claims and coordinated with payers for appeals and reimbursement.
✔ Monitored AR aging, TAT, and FPR metrics, implementing strategies to improve collections and revenue cycle efficiency.
✔ Maintained accurate documentation of claim status, payer interactions, and follow-up actions.

Senior Analyst

R1 RCM
07.2024 - 01.2025

✔ Served as SME for payer follow-up, denial resolution, and appeals in US RCM.
✔ Handled complex claims, escalations, and unresolved AR accounts.
✔ Collaborated with Billing, QA, Coding, and Client teams to resolve discrepancies.
✔ Improved TAT, AR aging metrics, and resolution efficiency through process support.
✔ Enhanced problem-solving, call handling, and communication skills while guiding team members.

Senior Client Partner

Access Healthcare
03.2022 - 12.2022

✔ Managed complex payer follow-up, denial resolution, and appeals for multiple clients.
✔ Researched denied, rejected, and underpaid claims to drive timely resolution.
✔ Communicated with insurance payers to clarify coverage, adjudication, and payment status.
✔ Coordinated with Billing, Coding, QA, and Client teams to correct discrepancies.
✔ Improved collections, TAT, and AR aging metrics through effective follow-up and escalation.

Junior Executive

Miramed Ajuba
03.2020 - 01.2022
  • Managed accounts receivable by performing payer follow-ups, resolving denied or underpaid claims, and ensuring timely collections. Collaborated with cross-functional teams to improve revenue cycle efficiency, AR aging, and claim resolution processes.

Process Associate

AGS Healthcare Pvt.Ltd
02.2017 - 08.2018
  • Handled payer follow-ups and resolved denied, rejected, or underpaid claims to ensure timely collections. Coordinated with internal teams and insurance payers to improve AR resolution, TAT, and revenue cycle efficiency.

Education

Bachelor of Corporate Secretaryship -

University of Madras
Chennai, India
01.2015

Skills

Accounts Receivable (AR) Management & Payer Follow-up

Certification

Certified Professional coder- CPC, Das Consultancy, 2023

Timeline

Senior Analyst

Omega Healthcare
01.2025 - Current

Senior Analyst

R1 RCM
07.2024 - 01.2025

Senior Client Partner

Access Healthcare
03.2022 - 12.2022

Junior Executive

Miramed Ajuba
03.2020 - 01.2022

Process Associate

AGS Healthcare Pvt.Ltd
02.2017 - 08.2018

Bachelor of Corporate Secretaryship -

University of Madras
Aneesa FathimaSenior AR Caller