Aneesh Bhooshan
Hyderabad
Summary
Results-oriented Banking and Finance professional with 17 years of experience in global banking operations. Expertise includes operational and strategic risk management, risk reporting, home lending operations, capital markets, and corporate actions. Proven track record in building high-performing teams and fostering a culture of accountability and continuous improvement.
Overview
1
1
Language
17
17
years of professional experience
Work History
Operations Manager – Vice President
Wells Fargo
Hyderabad
02.2024 - Current
- Led the implementation of an AI-enabled Work Allocation Tool, optimizing workload distribution, improving resource utilization, and driving FTE savings through operational efficiencies.
- Spearheaded Copilot-based AI automation initiatives to streamline manual activities, improve process productivity, and achieve FTE reduction through automation-led efficiencies.
- Managed 23 queues and 50 operation analysts within the cheque adjustment process.
- Handling two critical processes for Home Lending Ops- Processing Support across both day & night shifts.
- Currently leading R&R for the process.
- Led Swim Lane and FMEA for the process.
- Monitoring the SLA reports for the process & analyzing the reasons behind SLA miss & taking actions accordingly.
- Conducted anomaly audits to ensure compliance with established procedures and maintained process integrity.
- Responsible for baselining of process queues.
- Contributed to the Process Quality Audit Team.
- Presented key achievements in team meetings to align on operational goals.
Operations Manager (Home Mortgage, Pre-Underwriting support
Wells Fargo
Hyderabad
02.2023 - 01.2024
- Presented key achievements
- Handled 2 processes within the Process Support area.
- Recently completed the Process Rewrite for one of the critical process in Processing Support
- Managing People by grooming & developing Team.
- Outlined primary duties
- Handling 2 processes within the Process Support area.
- Monitored team metrics and established strong governance around risk and compliance.
- Managed operational goals, work alignment, and volume management for the entire team.
Operations Associate Manager
Wells Fargo
Hyderabad
10.2019 - 01.2023
- Lead and manage a team of ~20 operations processors and analysts, ensuring accurate, timely delivery through daily monitoring, performance standards, and SLA adherence.
- Drive people management activities including hiring support, performance reviews, coaching, mentoring, talent development, and motivation to exceed departmental goals.
- Participated in the Mortgage Academy Program, a high-impact learning initiative successfully rolled out across HLO teams.
- Received recognition as the highest-rated trainer in the Manufacturing Academy, demonstrating strong training delivery and capability building skills.
- Contributed to talent development by mentoring newly joined FLMs, participating in recruitment, and designing structured training plans for new team members.
- Core member of the Process Engagement Team, contributing to process adoption, knowledge sharing, and operational excellence initiatives.
- Managed people activities including hiring support, performance reviews, coaching, and mentoring, fostering a motivated team to meet and exceed departmental goals.
- Recognized as the highest-rated trainer in the Manufacturing Academy, demonstrating strong training delivery and capability building skills.
- Mentored newly joined FLMs, participated in recruitment, and designed structured training plans, enhancing team capabilities and onboarding experience.
- Identified process gaps, recommended enhancements, and supported implementation of new tools and best practices, driving operational improvements.
Senior Manager
HDFC Bank
Hyderabad
06.2013 - 10.2019
- Managed and grew a 100+ Cr HNW & NRI portfolio, advising 150+ HNW individuals and 50+ HNW households across investments, credit, trade finance, forex, and remittances; MDRT qualifier (USA 2019, Canada 2016).
- Led, trained, and mentored a team of 5 relationship managers, driving sales campaigns, cross-selling, and consistent achievement of targets across liabilities, assets, business banking, and wealth products; Talent Pool selection for 3 consecutive years.
- Managed and grew a $100+ Cr HNW & NRI portfolio, advising 150+ HNW individuals and 50+ HNW households across investments, credit, trade finance, forex, and remittances; MDRT qualifier (USA 2019, Canada 2016).
- Led, trained, and mentored team of 5 relationship managers, executing sales campaigns and cross-selling strategies to consistently achieve targets across liabilities, assets, business banking, and wealth products, resulting in Talent Pool selection for 3 consecutive years.
- Delivered holistic financial advisory aligning client needs with MF, equity, debt, insurance, PMS, structured products, and banking solutions, resulting in recognition as branch Key Performer for client satisfaction and revenue growth.
- Recognized as a Branch Key Performer for revenue growth, cross-selling excellence, and superior client outcomes.
- Key Responsibilities:
Relationship Officer
State Bank of Hyderabad
Hyderabad
06.2009 - 05.2013
- Stood No 1, among other Relationship Managers by sourcing Over 200 Car Loans during the Car Loan campaign period (Sep 17th'2012 – Dec 31st'2012).
- Received Award from M.D of SBH for exceptional performance in Sourcing Asset Products,, Housing Loans, Car Loan , Mortgage Loans & Gold Loan.
- Key Responsibilities:
- Conducted market research and developed growth strategies by identifying target segments, designing campaigns, and aligning product offerings to meet customer needs, contributing to long-term business growth.
- Executed end-to-end credit analysis for personal and business loans, evaluating creditworthiness, risk appetite, and financials; prepared sanction-ready credit appraisal reports and presented cases for approval across diverse industries.
- Oversaw HNI & NRI client relationships, delivering high service quality through proactive engagement, feedback analysis, quality checks, and resolution of client grievances.
Education
BBA -
SCAM Govt. College
Thrissur, KeralaPGDBA -
Siva Sivani Institute of Management
HyderabadScrum Master Certification -
Scrum Alliance
Skills
- SLA Management
- Process improvement
- Team Management
- Portfolio Handling
- Stakeholder Management
- Market Research
- Managerial Experience
- Talent Development
- Consulting
- Effective Communication
- Reconciliation
Personal Information
- Nationality: India
- Marital Status: Married
Personal Details
- Nationality: India
- Marital Status: Married
Languages
English
Beginner
A1
Timeline
Operations Manager – Vice President
Wells Fargo
02.2024 - Current
Operations Manager (Home Mortgage, Pre-Underwriting support
Wells Fargo
02.2023 - 01.2024
Operations Associate Manager
Wells Fargo
10.2019 - 01.2023
Senior Manager
HDFC Bank
06.2013 - 10.2019
Relationship Officer
State Bank of Hyderabad
06.2009 - 05.2013
BBA -
SCAM Govt. College
PGDBA -
Siva Sivani Institute of Management
Scrum Master Certification -
Scrum Alliance