Summary
Overview
Work History
Education
Skills
ENGLISH, HINDI,TAMIL, TELUGU
Timeline
ANEESH M

ANEESH M

M
PALAKKAD

Summary

Well-qualified in Logistics and supply management ,proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Experienced customer service professional bringing 4 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

10
10
years of professional experience
1
1
Language

Work History

Logistics Team Member

E KART LOGISTICS
PALAKKAD
04.2020 - Current
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Tracked orders and notified customers of status or potential delays.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Generated documentation and information required for customer shipments.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Registered vendors and customers on database to maintain updated roster.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Established performance metrics to track team progress toward goals regularly while identifying areas requiring improvement or growth opportunities consistently
  • Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction
  • Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration

Sales Assistant

More Supermarket
PALAKKAD
01.2014 - 11.2018
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Boosted store revenue through upselling and cross-selling techniques
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations

Education

High School Diploma -

PTMYHSS, EDAPPALAM

Some College (No Degree) - INTERNATIONAL DIPLOMA IN LOGISCTS AND CHAIN MANAGE

RELIANT INSTITUTE OF LOGISTICS, KOCHI

INTERNATIONAL DIPLOMA IN LOGISTICS AND SUPPLY MANAGEMENT

  • Elected Captain of school cricket team
  • Completed professional development in basics of computer education

Skills

Invoicing and shipping documentation

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ENGLISH, HINDI,TAMIL, TELUGU

Speak , Write and read English , Hindi , Malaylam languages. Read and speak Tamil language.

Timeline

Logistics Team Member - E KART LOGISTICS
04.2020 - Current
Sales Assistant - More Supermarket
01.2014 - 11.2018
PTMYHSS - High School Diploma,
RELIANT INSTITUTE OF LOGISTICS - Some College (No Degree), INTERNATIONAL DIPLOMA IN LOGISCTS AND CHAIN MANAGE

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ANEESH MM