Aneri Doshi

• Plan, coordinate, and ensure the MD and VP schedule is fit for purpose.
• To support the readiness for meetings by summarizing or reviewing documentation, and coordinating meetings or conference calls.
• Closely working with the MD, ensuring timely notice is given of all upcoming commitments and responsibilities, and following up appropriately, including the preparation of briefing papers and research.
• Travel management of MD/VP and management of the whole company's events on a half-yearly and yearly basis.
• To attend appropriate meetings with, or in place of, the MD/VP, in order to facilitate and record as appropriate (by agreement with the MD/VP).
• Organizing and filtering inbound emails, ensuring high priority and critical subject matter are promptly raised to the MD/VP.

Sales Support:

• Managed the entire sales support team and carried out the smooth operation between the sales support and the sales team for various orders, payment-related issues.
• Respond to complaints from customers, and give after-sales support when requested.
• Assist in the preparation and organization of promotional materials or events.
• Managed ERP and CRM for the inquiries related to the product received via the online B2B platform.

HR Aspect Responsibilities:

Recruitment and Payroll Process:

• Develop and implement effective recruitment strategies to attract top management professionals in sales and marketing in HVAC, industrial packaging products, industrial packaging business, visiting automobile, large OEM, FMCG, FMCD industries, steel, and packaging converters.
• Manage the end-to-end recruitment process, including job postings, sourcing candidates, conducting interviews, and onboarding new hires only for the Sales and Marketing Professionals.
• Administer HR policies and procedures effectively.
• Process salaries by managing attendance, leaves, and the salaries of Sales and Marketing employees, and sending the processed salaries to the Payroll Department for salutatory compliance.

Performance Management:

• Monitor and track employee performance using key performance indicators (KPIs), and other metrics.
• Provide constructive feedback and coaching to employees to improve performance.
• Conduct regular performance appraisals to evaluate employee performance against established goals and standards.
• Use a standardized rating and ranking system to evaluate employee performance.

• Plan, coordinate, and ensure VP schedule is fit for purpose.
• To support the readiness for meetings by summarizing or reviewing documentation, and coordinating meetings or conference calls.
• Closely working with the VP, ensuring timely notice is given of all upcoming commitments and responsibilities, and following up appropriately, including the preparation of briefing papers and research.
• Travel management of MD/VP and management of the whole company's events on a half-yearly and yearly basis.
• To attend appropriate meetings with, or in place of, the CEO, in order to facilitate and record as appropriate (by agreement with the CEO).
• Organizing and filtering inbound emails, ensuring high priority and critical subject matter are promptly raised to the MD/VP.

• To sell CASA & also to get casa value which will help in increase the branch value
• To cross sell of the products to the existing customers & new customers
• To meet the customers daily with the prior appointment with them
• Generate all the sales lead & should be updated in the CRM Next
• All those leads generated should be converted by coordination with sales team of Asset Team of company
• Migrate the customers on Digital mode
• To solve the customer’s queries within given TAT
• Ensure to process the customer forms along with the dual authorized of their documents within prescribed TAT
• To help the operation team by checking the Reports & to ensure that it should be first time right

• Company Overview: ( Members of ITC LTD )
• Worked as a Sales Support /Coordinator
• Handled all incoming enquiries through email, phones
• Follow up with Enquiries through email & phones
• Coordinating with the hotels for the Corporate Rates, Travel Agent Special Rates, Packages, Group booking, MICE, Non Residential & Residential queries
• Manage Leads & Utilize the same on regular basis, also forwarding the same to the sales team
• Help the sales team in preparing budgets on a monthly, quarterly, yearly basis
• Execution of reports on a daily, monthly & yearly basis
• Monthly working on a salesforce.com software for the data management
• Handle all customer grievances faced at a service level
• Follow-up with the clients for rates, bookings, payments, etc
• Actively Participated in Events like Travel Trade Fair, Vibrant Gujarat Travel Mart, etc
• ( Members of ITC LTD )