Angad Singh
Corporate General Manager
New Delhi
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Corporate General Manager
Dear Donna / Bohca / Dirty Good
New Delhi
06.2017 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Restaurant General Manager
Number 8
New Delhi
03.2016 - 05.2017
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant General Manager
Backyard Restaurant
New Delhi
01.2015 - 03.2016
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Led and directed team members on effective methods, operations, and procedures.
Restaurant Manager
Diva Restaurant
New Delhi
03.2013 - 12.2015
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Hospitality Management
Manukau Institute Of Technology
Auckland (New Zealand) 02.2004 - 12.2006
Level 2 Wine Sommelier
WSETSkills
Business Development
undefinedTimeline
Corporate General Manager
Dear Donna / Bohca / Dirty Good
06.2017 - Current
Restaurant General Manager
Number 8
03.2016 - 05.2017
Restaurant General Manager
Backyard Restaurant
01.2015 - 03.2016
Restaurant Manager
Diva Restaurant
03.2013 - 12.2015
Hospitality Management
Manukau Institute Of Technology
02.2004 - 12.2006
Level 2 Wine Sommelier
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