Angel Baraiya
Ahmedabad
Summary
Skilled Associate Manager with notable experience in overseeing daily operations, managing teams, and driving productivity. Strengths lie in strategic planning, workflow optimization, and fostering team collaboration. Successfully led projects to completion, improved process efficiency, and positively impacted bottom-line results in previous roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Manager
HDFC Life Insurance Company Limited
Ahmedabad
04.2019 - Current
- Created monthly reports outlining progress on key initiatives.
- Provided guidance on complex projects ensuring deadlines were met.
- Identified opportunities for process improvements and increased efficiency.
- Resolved conflicts between employees or customers in a professional manner.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with marketing team to develop promotional strategies for renewals.
- Analyzed customer data to identify renewal opportunities.
- Developed and maintained client relationships through proactive outreach.
Personal Banker
HDB Financial Services Ltd
Ahmedabad
07.2016 - 03.2018
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
- Provided customer service to clients, including answering questions and resolving issues.
- Cross-sold banking products such as credit cards, loans and investments.
- Provided guidance on how best to utilize online banking tools for maximum benefit.
- Participated in training sessions regarding new banking products or services.
Education
PGDB -
Ahmedabad Management Association
Ahmedabad05-2019
Master of Commerce -
Gujarat University
Ahmedabad05-2017
Bachelor of Commerce -
Gujarat University
Ahmedabad06-2015
HSC - Commerce
HSC
Ahmedabad05-2012
Skills
- Results Analysis
- Leads and sales
- Department Oversight
- Public Speaking
- Negotiation
- Operations Management
Accomplishments
- I have promotion target and promoted as an associate manager from senior officer.
- I have been nominated multiple times for EOQ and i have been Qualified for EOQ many times in a Year.
- I have been gone through multiple enhancement self development programmed.
Languages
Gujarati
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Certification
- I have been qualified for multiple contests and got multiple appreciation certification for it as well.
Timeline
Associate Manager
HDFC Life Insurance Company Limited
04.2019 - Current
Personal Banker
HDB Financial Services Ltd
07.2016 - 03.2018
PGDB -
Ahmedabad Management Association
Master of Commerce -
Gujarat University
Bachelor of Commerce -
Gujarat University
HSC - Commerce
HSC
- I have been qualified for multiple contests and got multiple appreciation certification for it as well.
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