Angel Eunice J
Chennai
Summary
Dynamic IT professional with a proven track record at Wipro Limited, Achieved significant project completion time reductions, showcasing adaptability and a commitment to excellence now seeking to transition into a teaching role. Passionate about education and personal development, dedicated to nurturing not only academic excellence but also the emotional intelligence, confidence, and creativity of students. Skilled in simplifying complex concepts to enhance student understanding while fostering self-awareness and personal growth. Adept at creating interactive and engaging learning environments that encourage curiosity, empathy, and a lifelong love for learning. Committed to inspiring and guiding students holistically, helping them realize their full potential both academically and personally.
Overview
12
12
years of professional experience
Work History
AWS User Access Management
Wipro Limited - Client : Symetra (Insurance)
03.2023 - 08.2023
- Managing IAM users, groups, roles, and policies.
- Implementing least privilege access to ensure users only have the permissions they need.
- Enforcing Multi-Factor Authentication (MFA) for enhanced security.
- Monitoring IAM policy compliance and remediating misconfigurations.
- Monitoring for any unauthorized access attempts or policy violations.
- Responding to security incidents related to user access breaches or misconfigurations.
- Conducting periodic access audits and enforcing remediation actions.
Entitlement and Operations
Wipro Limited - Client : CISCO
07.2022 - 02.2023
- Assisting customers and partners with entitlement verification and troubleshooting.
- Handling service contract inquiries and renewals.
- Supporting partner programs by ensuring they receive the correct entitlements.
- Managing product entitlements for customers, ensuring they have access to purchased software, services, and support.
- Handling license activation, renewals, and transfers.
- Ensuring compliance with contractual agreements and licensing terms.
- Supporting customers with entitlement-related queries and escalations.
UAM Admin LEAD
WIPRO Limited -Client : OLYMPUS ( Healthcare)
03.2019 - 09.2021
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Granting access to the respective employees based on the request and their designation through request.
- Onboarding and Offboarding Users and their access.
- Maintaining outlook converting Outlook to shared mail box.
- Creating distribution list and providing file access by adding users to respective Group / Roles.
- Self-motivated, with a strong sense of personal responsibility.
ODSEE LDAP Admin
WIPRO Limited - Client : BEST BUY ( Retail)
05.2018 - 03.2019
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
IDAM Senior Project Engineer
Wipro Limited -Client : State Street (Banking)
08.2011 - 02.2017
- Identified potential risks early in the process, allowing proactive mitigation measures to prevent delays or setbacks.
- Reduced project completion times for increased client satisfaction by consistently meeting deadlines and delivering high-quality results.
- Navigated challenging situations through creative problem-solving abilities which often resulted in expedited resolutions.
- Mentored junior engineers to develop their skills, resulting in a more knowledgeable and versatile workforce.
- Developed comprehensive documentation that captured essential technical information, facilitating knowledge transfer among team members and providing valuable reference materials for future projects.
- Facilitated effective change management processes that minimized disruptions and ensured smooth transitions as projects evolved over time.
- Maintaining servers and ldap instances in command line and through console.
Education
Bachelor of Engineering - Electronics And Instrumentation
Karunya University
Coimbatore05.2011
12th - Computer Science
SPIC Nagar Higher Secondary School
Thoothukudi2007
10th -
SPIC Nagar Higher Secondary School
Thoothukudi, India2005
Bachelors of Education - Physics
St.Stephen's College For Women
Madurai, IndiaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- IT Training & Technical Instruction
- Knowledge Sharing & Coaching
- Problem-Solving & Critical Thinking
- Curriculum Development (Basic Level)
- Adaptability & Quick Learning
- Classroom & Online Teaching Methods
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
AWS User Access Management
Wipro Limited - Client : Symetra (Insurance)
03.2023 - 08.2023
Entitlement and Operations
Wipro Limited - Client : CISCO
07.2022 - 02.2023
UAM Admin LEAD
WIPRO Limited -Client : OLYMPUS ( Healthcare)
03.2019 - 09.2021
ODSEE LDAP Admin
WIPRO Limited - Client : BEST BUY ( Retail)
05.2018 - 03.2019
IDAM Senior Project Engineer
Wipro Limited -Client : State Street (Banking)
08.2011 - 02.2017
Bachelor of Engineering - Electronics And Instrumentation
Karunya University
12th - Computer Science
SPIC Nagar Higher Secondary School
10th -
SPIC Nagar Higher Secondary School
Bachelors of Education - Physics
St.Stephen's College For Women
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