Angel Smith
Evansville
Summary
Dynamic professional with a strong background in customer service and cleaning, honed at Dirt Finder. Proven ability to maintain high cleanliness standards while demonstrating reliability and attention to detail. Skilled in time management and problem-solving, ensuring efficient operations and enhanced client satisfaction in fast-paced environments.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
9
9
years of professional experience
Work History
Cleaner
Dirt Finder
11.2024 - Current
- Maintained cleanliness and sanitation standards in assigned areas.
- Assisted in proper disposal of waste and recycling materials.
- Utilized cleaning equipment and supplies effectively to ensure efficient operations.
- Followed safety protocols while using chemicals and cleaning tools.
- Ensured compliance with health regulations during cleaning procedures.
- Demonstrated attention to detail in all cleaning tasks performed.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Infant Teacher
Robby Childcare
02.2025 - 06.2025
- Developed engaging lesson plans to promote cognitive and social development in infants.
- Implemented daily routines that fostered a safe, nurturing environment for children.
- Monitored individual progress and communicated findings to parents and guardians effectively.
- Assisted in maintaining cleanliness and organization of the classroom and play areas.
- Adapted teaching methods to accommodate diverse learning styles among infants.
- Participated in ongoing professional development workshops to improve teaching skills and knowledge of early childhood education best practices.
- Kept classroom and feeding areas clean, neat, and safe.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Server
Hacienda Restaurant & Catering
07.2024 - 11.2024
- Delivered exceptional customer service in fast-paced restaurant environment.
- Took accurate food and drink orders, ensuring timely delivery to tables.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure efficient order preparation and service flow.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions and processed payments accurately at the end of each shift.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Infant Teacher
Agape Child Development Center
03.2024 - 07.2024
- Collaborated with colleagues to enhance curriculum activities based on children's needs.
- Supported behavioral management strategies to encourage positive interactions among children.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care.
- Fostered independence by encouraging self-help skills such as feeding, dressing, and toileting.
- Established clear expectations for infant behavior using age-appropriate boundaries.
Direct Support Personal
ResCare Workforce Services
06.2019 - 03.2024
- Facilitated daily living activities to enhance client independence and quality of life.
- Trained and mentored new staff on best practices in direct support techniques.
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, meal preparation, and medication administration for diverse client needs.
- Monitored vital signs and reported changes in client conditions to healthcare professionals promptly.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Receptionist
Midwest Ear, Nose & Throat Clinic
04.2022 - 08.2022
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments to streamline workflow and enhance service delivery.
- Maintained accurate records of incoming calls and messages, improving response time for inquiries.
- Developed and implemented office procedures that increased overall operational efficiency.
- Led customer service initiatives that enhanced client satisfaction and retention rates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Cashier
Little Caesars
02.2016 - 06.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate cash handling and reconciliation.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Maintained organized merchandise displays to enhance shopping experience.
- Trained new staff on operational procedures and customer interaction protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Central High School
Evansville, IN05-2019
Skills
- Cleaning and sanitizing
- Typing speed
- Housekeeping
- Customer service
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Deadline oriented
- Scheduling experience
- Meeting planning
- Team player
- Telephone skills
- Time management
- Organization skills
Timeline
Infant Teacher
Robby Childcare
02.2025 - 06.2025
Cleaner
Dirt Finder
11.2024 - Current
Server
Hacienda Restaurant & Catering
07.2024 - 11.2024
Infant Teacher
Agape Child Development Center
03.2024 - 07.2024
Receptionist
Midwest Ear, Nose & Throat Clinic
04.2022 - 08.2022
Direct Support Personal
ResCare Workforce Services
06.2019 - 03.2024
Cashier
Little Caesars
02.2016 - 06.2019
High School Diploma -
Central High School
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