Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Cook

Portage

Summary

Assistant manager with over 4 years of experience in managing multiple priorities to ensure operational efficiency. Strong team leader with exceptional time management and documentation skills. Proven track record in overseeing employee performance and effectively mentoring new talent.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Aurelio's
03.2021 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted with the preparation of foods such as salads, entrees, soups, sauces, and desserts.
  • Provided excellent customer service by responding promptly to inquiries from guests or staff members.
  • Kept records of sales transactions and completed daily paperwork accurately.
  • Carried out opening, closing duties such as setting up, breaking down counters or stations.

Shift Lead

Pilot Travel Centers
02.2016 - 06.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained new employees on company policies, procedures, and job duties.

Restaurant Hostess

Cracker Barrel Restaurant
02.2013 - 02.2016
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.

Education

High School Diploma -

Portage High School
Portage, IN
06-2012

Skills

  • Food preparation
  • Customer service
  • Cash handling
  • Inventory management
  • Time management
  • POS operation
  • Workplace safety
  • Excellent multi-tasker
  • Sanitation and cleanliness

Timeline

Assistant Manager

Aurelio's
03.2021 - Current

Shift Lead

Pilot Travel Centers
02.2016 - 06.2018

Restaurant Hostess

Cracker Barrel Restaurant
02.2013 - 02.2016

High School Diploma -

Portage High School

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Angela Cook