Angela Falcone
Richmond
Summary
Compassionate, caring individual looking for a position where I can make a difference in the lives of students and their families.
Overview
26
26
years of professional experience
Work History
Teaching Assistant
Northeastern Elementary School
Fountain City
08.2025 - Current
- Support social, emotional and cognitive development through structured play and learning.
- Help build positive, meaningful relationships with students by creating a supportive and nurturing environment.
- Help maintain classroom behavior using positive reinforcement techniques.
- Lead small group activities.
Life and Health Insurance Customer Service Rep
Turner Insurance Agency
Centerville
04.2016 - 05.2019
- Advised customers on available coverage options that best fit their individual needs.
- Processed new policy applications and updated existing policy documents.
- Assisted eligible clients with enrollment of Medicare, Medicare Supplemental and Part D plans.
Investigations Unit Secretary
Wayne County Sheriff Department
Richmond
06.2009 - 04.2016
- Case management of criminal cases and incident reports.
- Prepare monthly FBI Crime Report.
- Transcribe all audio and video interviews of victims, suspects and witnesses.
- Prepare and distribute cases to appropriate agencies including Prosecutor's Office, Probation Department and Child Services.
Building Secretary
Fairview Elementary School
Richmond
07.2008 - 06.2009
- Payroll for all employees.
- Oversee budget for school.
- Maintain and update all student records and transcripts.
- Assist principal in the daily operation of the office.
Family Case Manager
State of Indiana Dept. of Child Services
New Castle
01.2008 - 07.2008
- Investigate reported incidents of child abuse and neglect.
- Assess level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may recommend removal of the child from the family as the situation warrants.
- Maintain case files and develop briefing reports for the child protection team, in-office case staffing, or out-of-home placement agency staffing.
- Develop case plans to assure a permanent home for children.
Enforcement Secretary
Wayne County Sheriff Department
Richmond
10.2006 - 01.2008
- Assist in the collection of tax warrant monies and service of Civil Process papers.
- Data entry of officer citations and arrests.
- Issue case and accident reports to public.
- Assist in the registration of Sex and Violent Offenders.
Teacher
Richmond Day Nursery
Richmond
01.2000 - 10.2006
- Responsible for the daily well-being of children from the ages of 2-12.
- Implement daily academic lesson plans according to specific age group.
- Organize and plan annual Summer School Age Program for 30+ children.
Education
Bachelor of Science - Criminal Justice
Indiana University
Richmond, INSkills
- Child development
- Case management
- Communication skills
- Team collaboration
- Report preparation
- Setting up activities
- Student and parent relations
- Serving diverse communities
Timeline
Teaching Assistant
Northeastern Elementary School
08.2025 - Current
Life and Health Insurance Customer Service Rep
Turner Insurance Agency
04.2016 - 05.2019
Investigations Unit Secretary
Wayne County Sheriff Department
06.2009 - 04.2016
Building Secretary
Fairview Elementary School
07.2008 - 06.2009
Family Case Manager
State of Indiana Dept. of Child Services
01.2008 - 07.2008
Enforcement Secretary
Wayne County Sheriff Department
10.2006 - 01.2008
Teacher
Richmond Day Nursery
01.2000 - 10.2006
Bachelor of Science - Criminal Justice
Indiana University