Angela Kaushik

Overall Scope: Nursing Education, Professional Development, Quality, Strategic Planning, and Research.

Comprehensive responsibility for nursing operations, manpower planning, service recovery, education, training, quality, accreditation, and research, ensuring safe, efficient, and patient-centered care delivery.

• Directed day-to-day nursing operations across all patient care areas, ensuring smooth workflows and uninterrupted services.
• Monitored bed occupancy, nurse–patient assignments, patient flow, and discharge planning to maximize efficiency.
• Coordinated with clinical and non-clinical teams to resolve operational challenges and maintain seamless service delivery.
• Led patient service recovery and complaint management, ensuring timely resolution, root cause analysis, and preventive measures.
• Managed recruitment, interviews, onboarding, induction, and deployment of nurses, maintaining optimal staffing levels.
• Implemented acuity-based staffing and skill-mix models to enhance safety and quality of care.
• Developed and managed duty rosters, leave planning, and overtime control to ensure adequate coverage without staff burnout.
• Oversaw the availability, maintenance, and cost control of nursing equipment, consumables, and supplies.
• Conducted patient rounds, feedback sessions, and staff meetings to identify gaps, and drive improvements.
• Contributed to budget planning, cost optimization, and efficient utilization of nursing resources.
• Ensured compliance with statutory regulations, hospital policies, infection control, and patient safety standards.
• Standardized and supervised nursing handovers, ensuring clear communication, accountability, and seamless continuity of care.
• Designed and implemented the Nursing Induction Program (VIROHAN) with OSCE-based evaluations and structured checklists.
• Organized weekly training sessions, BLS drills, NABH Q&A, and in-service programs on patient safety and clinical protocols.
• Developed and monitored annual and monthly training calendars, along with 4-hour training compliance records.
• Coordinated in-house and external certification courses; authored the Pocket Guidebook for Nurses.
• Revised nursing assessment tools and designed Q&A modules for NABH preparedness.
• Mentored and coached junior nurses, building competency, and supporting career advancement.
• Promoted advanced certifications, scenario-based learning, and simulation training to strengthen critical thinking and emergency response.
• Served as Hospital NABH Nursing Coordinator (2022, 2024), and Nursing Excellence Coordinator (2022, 2025).
• Appointed IPSG Champion – Goal 1 (2022–2024), and Goal 2 (2024–2025).
• Developed Key Result Areas (KRAs) for the Nursing Department, and prepared Annual Operating Plans (AOPs).
• Managed the Nursing Operating System, including audits, RCA, CAPA, validations, and live dashboards.
• Tracked and analyzed nursing KPIs (nurse–patient ratios, handover compliance, induction, NSI, and manpower utilization).
• Led quality improvement projects and strengthened nursing-sensitive indicators.
• Conducted research on fall risk assessment tools (2022), adopting the most effective tool into hospital practice.
• Led a study on standardizing respiratory rate measurement (2025), improving accuracy in nursing assessments.
• Drove accreditation preparedness (NABH, NABH Nursing Excellence), leading teams through successful external audits and mock drills.
• Partnered with interdisciplinary teams to streamline communication and enhance patient outcomes.

Educational Leadership & Curriculum Development

• Assessed the educational needs of trainees and designed targeted learning plans to strengthen clinical competencies.
• Researched emerging clinical instruction trends and developed updated curricula, competency tools, and procedure checklists.
• Designed and executed structured training programs aligned with clinical care goals and hospital protocols.
• Prepared and maintained course materials (syllabi, handouts, assignments, Q&A banks) to support knowledge retention.

Training Delivery & Capacity Building

• Organized lectures, workshops, and short-term educational programs on critical nursing topics.
• Delivered practical demonstrations of clinical procedures and correct equipment use to ensure safe practice.
• Planned and conducted orientation/induction programs for new staff and refresher courses for existing nurses.
• Contributed educational and clinical expertise to enhance staff development and promote evidence-based practice.

Competency Assessment & Performance Support

• Designed and implemented competency-based assessments, OSCEs, and written examinations to evaluate learning outcomes.
• Conducted one-on-one mentoring sessions with nurses to review progress, design individualized learning plans, and address knowledge gaps.
• Compiled and analyzed assessment data to track staff performance, identify trends, and recommend improvement strategies.
• Conducted performance reviews and feedback sessions, focusing on skill enhancement and professional growth.

Mentorship & Staff Development

• Served as an informational resource for staff nurses by staying up to date on evolving clinical protocols and procedures.
• Supported junior nurses in adapting to ward-based challenges and provided guidance on clinical decision-making.
• Collaborated with nurse leaders and department heads to align training with organizational objectives and quality standards.

Nursing Education (Tutor & Coordinator Role)

• Coordinated academic activities for 1st year and 3rd year GNM students, overseeing curriculum delivery and clinical rotations.
• Served as Subject Coordinator for Medical-Surgical Nursing, Maternal & Child Health Nursing, and Community Health Nursing, ensuring structured teaching plans and effective learning outcomes.
• Designed and delivered engaging lectures, clinical demonstrations, and lab sessions to strengthen theoretical and practical knowledge.
• Accompanied and supervised clinical postings at KEM Hospital, Maternity and Pediatric Wadia Hospital, Kasturba Hospital, and in urban and rural community health postings, ensuring safe practice and effective skill development.
• Guided students in applying theoretical concepts to real-life patient care, bridging classroom learning with clinical application.
• Served as Internal Examiner for practical examinations in Medical-Surgical Nursing, Maternal & Child Health Nursing, and Community Health Nursing.
• Monitored student performance, maintained academic records, and issued progress reports.
• Provided individualized mentoring and remedial support for students requiring additional academic or clinical guidance.
• Organized review sessions, workshops, and simulation-based training to build clinical confidence.
• Collaborated with faculty teams to standardize lesson plans, evaluation methods, and student assessments.
• Contributed clinical and academic expertise to curriculum enrichment, aligning teaching with current nursing practices.

Clinical Experience – Oncology Nurse Specialized Oncology Procedures & Care

• Assessed patients throughout the course of treatment, promptly identifying adverse reactions and complications.
• Responded rapidly to emergencies, applying crisis-prevention and de-escalation interventions to maintain unit safety.
• Evaluated patient histories, presenting complaints, and current symptoms to support accurate care planning.
• Educated patients, family members, and caregivers on treatment regimens, medication side effects, and post-discharge care instructions.
• Implemented individualized nursing care plans in line with physician medical regimens and oncology protocols.
• Observed and documented key patient factors such as dietary intake, physical activity, behavioral patterns, and treatment responses.
• Leveraged feedback and process improvement initiatives to strengthen patient safety and satisfaction.
• Performed routine audits of medication administration and infusion practices, ensuring compliance with safety standards.
• Conducted continuous monitoring of behaviors, conditions, and lab results, keeping the oncology team informed.
• Documented treatments, IV therapies, chemotherapy administrations, transfusions, and follow-up care.
• Provided emotional support and comfort to patients and families during complex cancer journeys, enhancing compliance and healing.
• Triaged oncology patients based on acuity and facilitated safe admission to appropriate departments.
• Monitored patient responses after administration of chemotherapy, targeted therapy, and IV medications.
• Assisted in Bone Marrow Aspiration and Biopsy procedures, ensuring aseptic technique and patient safety.
• Assisted in Stem Cell Transplant (Autologous & Allogeneic) care, including pre- and post-transplant monitoring.
• Provided Neutropenia care, including infection prevention, isolation precautions, and patient/family education.
• Delivered Thrombocytopenia care, managing bleeding risks, transfusion support, and monitoring platelet counts.
• Administered chemotherapy infusions, managing extravasation, side effects, and patient monitoring.
• Managed blood and blood product transfusions with vigilant monitoring for transfusion reactions.
• Performed Port needle insertion and removal, with strict adherence to aseptic technique and patient safety.
• Provided central venous catheter care, PICC line maintenance, and port flushes to prevent infection and ensure patency.
• Delivered palliative and end-of-life care, focusing on pain management, dignity, and family support.

Clinical Experience – Neonatal ICU and Medical-Surgical Ward Nurse, Specialized NICU Procedures, Specialized Medical-Surgical Ward Procedures.

NICU:

• Delivered high-quality care to neonates in a 16-bed Level III NICU
• Administered medications, IV fluids, and performed close monitoring of critically ill patients.
• Conducted patient assessments, documented vital signs, and identified changes in condition requiring escalation of care.
• Provided clear communication and emotional support to patients and families regarding care plans and treatment.
• Ensured adherence to infection control policies, patient safety protocols, and hospital regulations.
• Assisted in endotracheal intubation and extubation.
• Managed ventilation and CPAP therapy, monitoring oxygenation and hemodynamics.
• Performed neonatal resuscitation during emergencies
• Administered exchange transfusions and phototherapy for hyperbilirubinemia.
• Inserted and maintained umbilical catheters, and peripheral IV lines.
• Assisted with lumbar punctures, chest tube insertions, and arterial blood sampling.
• Provided thermoregulation, incubator care, and breastfeeding support.

Medical Surgical Ward:

• Assisted in pre- and post-operative care for general and surgical patients.
• Performed IV cannulation, Ryle’s tube insertion, and female catheterization in adult patients.
• Provided wound care, dressing changes, and drain management.
• Administered blood transfusions, IV medications, and electrolyte replacements.
• Monitored and managed patients with diabetes, hypertension, infections, and post-operative complications.
• Assisted physicians with bedside procedures such as lumbar puncture, ascitic tap, pleural tap, and central line care.
• Educated patients and families on discharge care, medication regimens, and lifestyle modifications.