Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Kildow

Goshen

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Seasonal Worker

Ulta Beauty Inc.
10.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Associate

Bath And Body Works
10.2020 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Selling Lead/Sales Lead Keyholder

Bath And Body Works, Limited Brands
11.2021 - 05.2022
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Increased sales and customer satisfaction through personalized servicing.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Processed and stocked merchandise in accordance with store standards.
  • Developed and maintained knowledge of current sales and promotions.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Performed inventory control procedures to manage stock.

Respite Care Provider

The Zeilbeck Group
07.2017 - 07.2021
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Assisted residents with basic activities of daily living.
  • Reported changes in resident condition and health to resident care manager.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Dishwasher

Hunters Hidaway
10.2018 - 05.2019
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Cashier/ Site-to-store/Layaway Associate

Walmart
04.2016 - 01.2017
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Home Schooled
Syracuse, IN
05.2016

Skills

  • Cash Handling
  • Management Support
  • Workplace Safety
  • Policy Implementation
  • Loyalty Program Promotion
  • New Hire Training
  • Customer Service Orientation
  • POS System Operation
  • Product Inspection
  • Sales Expertise
  • Staff Oversight
  • Team Member Development

Timeline

Seasonal Worker

Ulta Beauty Inc.
10.2023 - Current

Selling Lead/Sales Lead Keyholder

Bath And Body Works, Limited Brands
11.2021 - 05.2022

Associate

Bath And Body Works
10.2020 - Current

Dishwasher

Hunters Hidaway
10.2018 - 05.2019

Respite Care Provider

The Zeilbeck Group
07.2017 - 07.2021

Cashier/ Site-to-store/Layaway Associate

Walmart
04.2016 - 01.2017

High School Diploma -

Home Schooled

Similar Profiles

CREATE PROFILE
Angela Kildow