ANGELA MURPHY
Terre Haute,IN
Summary
Dependable and adaptable team leader committed to fostering strong relationships and driving team growth. Focused on providing optimal support to patients through personalized assistance and care required to manage diverse medical conditions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Coordinator
Davita IKC
Remote/Hybrid
02.2023 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used company software and databases to maintain records of services performed and patient conditions.
- Preceptor to new team mates and collaborated with model of care training teams on telephonic soft skills training.
- Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments.
- Maintain accurate, complete, and confidential documentation.
- Demonstrate exceptional two-way communication, both oral and written.
Office Manager/Phlebotomist
RIGHT CHOICE DAT
Terre Haute, IN
09.2016 - 02.2023
- Certified drug and alcohol collector and DNA specimens
- Certified Phlebotomy Technician
- Federal and State fingerprint technician
- Creating and maintaining company’s website and social media campaign
- Maintain confidential medical files including data entry and reporting results to employers, courts, and clients
- Provide training for all new employees, created employee training handbook, and implemented new policies and procedures
- Routinely troubleshoot computer issues
- Ensure compliance with testing authorities
- Uphold safety and cleaning of office equipment and work area.
Mental Health Technician
HARSHA BEHAVIORAL CENTER
Terre Haute, IN
08.2022 - 09.2022
- Observe and document patient’s behavior, record vital signs, and progress notes in portal. Assist with daily living activities
- Lead patients in therapeutic and recreational activities.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
ANIMAL CONTROL OFFICER
CHAMPAIGN COUNTY
Champaign, IL
01.2015 - 04.2022
- Responsible for investigating animal complaints, writing case reports, issuing fines, and communication with other county departments and the public.
- Preparing intake of animals, care and welfare of animals, transportation of wildlife to University of Illinois.
- Attended to calls reporting of wild animal bites.
- Captured domestic and wild animals.
- Completed reports of activities and maintained files of impoundments and dispositions of animals.
Education
Certified Phlebotomy Technician - Healthcare Specialists
Ivy Tech Community College
Terre Haute01-2021
Skills
- Data entry
- Health records management
- Analytical thinking
- Time optimization
Certification
- Certified phlebotomy technician; NHA, Ivy Tech 2022
- Technical certificate in healthcare specialist; Ivy Tech 2022
- CPI Training (2022)
- American Heart Association Basic Life Support (CPR and AED)
Timeline
Care Coordinator
Davita IKC
02.2023 - Current
Mental Health Technician
HARSHA BEHAVIORAL CENTER
08.2022 - 09.2022
Office Manager/Phlebotomist
RIGHT CHOICE DAT
09.2016 - 02.2023
ANIMAL CONTROL OFFICER
CHAMPAIGN COUNTY
01.2015 - 04.2022
Certified Phlebotomy Technician - Healthcare Specialists
Ivy Tech Community College