Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Angela Pittman

Corydon,IN

Summary

Proven leader at Sun Tan City, adept in customer satisfaction and salon safety, enhanced business operations through effective staff development and task delegation. Skilled in fostering team collaboration, I significantly boosted service quality and operational efficiency, showcasing strong problem-solving and employee coaching abilities. Multi-tasking Salon Director offering excellent employee coaching and mentoring capabilities. Energetic individual handles customer issues with poise and composure. Excellent record of budget management, revenue improvement and stylist retention. Detail-oriented professional with superb people skills. Engaging and helpful. Insightful Salon Director offering exemplary customer service and upselling skills. Well-rounded leader remains composed and confident during busy business periods. Known for best-in-class communication skills and outstanding knowledge of clients needs.

Overview

8
8
years of professional experience

Work History

Training Salon Director

Sun Tan City
04.2022 - Current
  • Managed daily operations of the salon, delegating tasks effectively to maximize productivity.
  • Streamlined salon operations with efficient scheduling, budgeting, and inventory management.
  • Maintained a clean and inviting salon atmosphere, ensuring client comfort during appointments.
  • Cultivated a positive work environment, fostering strong team collaboration and staff retention.
  • Enhanced client satisfaction by providing exceptional customer service and addressing their individual needs.
  • Oversaw financial aspects of the salon, including payroll processing, budgeting, and expense tracking.
  • Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
  • Maintained client waiting area, ensuring that it was always spotless and neat.
  • Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
  • Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Maintained general appointment calendar and set shift schedules.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Handled employee scheduling and coverage needs during business hours.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Delegated workplace responsibility to appropriate staff.

CNA/QMA

Harrison Healthcare Center
01.2017 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Transported patients between rooms and appointments or testing locations.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

GED -

Polytech Adult Education
Camden, DE
11.2020

Skills

    Salon safety and security

    Customer Satisfaction

    Opening and closing duties

    Customer interaction

    Relationship Building

    Employee Training

    Task Delegation

    Staff Motivation

    Scheduling Coordination

    Staff Development

    Employee Coaching

    Customer Service

    Problem-solving skills

    Decision-making skills

    Cleanliness and sanitation

    Recruitment and hiring

    Scheduling

    Multitasking Abilities

Additional Information

I am currently working at Sun Tan City as a Training Salon Director and looking to explore other options in the work field that would help better myself and my success in the future. I am currently enrolled at SNHU online college. My major is business focused in HR.

Timeline

Training Salon Director

Sun Tan City
04.2022 - Current

CNA/QMA

Harrison Healthcare Center
01.2017 - Current

GED -

Polytech Adult Education
Angela Pittman