Angela R. Televito
Indianapolis
Summary
Career focused, goal oriented, and dedicated professional who puts the mission first and takes pride in serving my state daily. Looking for an increased role and responsibility.
Overview
9
9
years of professional experience
Work History
PROGRAM COORIDNATOR 3
INDIANA DEPARTMENT OF HOMELAND SECURITY
Indianapolis
01.2024 - Current
- Developed and submitted detailed variance determination reports to ensure adherence to regulatory standards outlined in 675 IAC 12-5-6.2(f)
- Oversaw preparation of comprehensive variance letters that articulate determinations of variance requests.
- Conducted thorough reviews of letters to maintain high standards of accuracy.
- Executed variance payment procedures to maintain budgetary compliance and financial integrity.
- Executed thorough review processes to ensure accuracy in seal orders and payments completion.
- Assisted constituents with understanding fire safety regulations and building codes.
- Supported Indiana residents in navigating complex safety requirements.
- Coordinated program activities, ensuring alignment with departmental objectives and compliance standards.
- Communicated with constituents to gather requirements and provide updates on project status.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- System Proficiencies: Oracle Fusion Middleware Forms Services – OAS – DFBS (Department of Homeland Security / Fire and Building Safety Division), Communicator/Teams for Business and Meetings, Microsoft Outlook – Excel – Word – PowerPoint
MILITARY PAY TECHNICIAN
DEFENSE FINANCE AND ACCOUNTING SERVICE
Indianapolis
01.2017 - 01.2020
- Audit and review cases, maintain, and determine processes for active and retired military pay actions for the United States Air Force personnel and their annuitants, ensuring pay files are correctly updated and in balance.
- Problems may involve recalculation of service periods due to such factors as unauthorized absences, promotions, changes in entitlements, and conflicting information in the members pay record, indebtedness, waivers, rebuttals, and remission.
- Problems may additionally include out-of-balance accounts and under or overpayment.
- Determine eligibility for reimbursement or debt using current and past rules and regulations governing each type of pay entitlement.
- Precisely audit and enter personnel actions and transactions after determining leave balances, entitlements, allowances, taxes, grade adjustments, base pay, bonuses, and date of separation to determine disbursement of pay.
- Resolve complicated pay and allowance problems such as correcting a pay account which may include retroactive claims involving extensive research and annual computations, taxes, and allotment reconciliation.
- Compute pay entitlements using obscure formulae and tables, as necessary.
- Research current and prior year pay tables to determine appropriate formulae for computing retroactive entitlements.
- Review pay accounts and service records to resolve retirement pay problems and issues requiring audit of several months to many years of pay history.
- Manage, resolve, audit, and process a wide range of debt collection cases, out-of-balance pay accounts or pay actions which typically require extensive research, review, and application of prior year laws, regulations, entitlements, GAO decisions, and other procedures.
- Conduct military payroll audits by researching historical records.
- Interpret and act upon requests of standard forms to verify eligibility using laws, regulations, rules, and procedures governing each pay entitlement as applicable to review and process current military pay accounts.
- Review military pay accounts and service records to resolve problems prior to service members retirement.
- Research applicable laws and regulations to audit claims; determine final disposition of cases.
- Accurately compute pay allowances using both worksheets and manual computations.
- Determine appropriate tax adjustments and issue W-2 information to member, to include corrective actions and reissue.
- Review pay accounts and service records to resolve problems affecting enlistment and reenlistment eligibility and bonuses.
- Review source data, substantiating pay authorization documents for propriety, authentication, and accuracy for compliance with applicable regulations, policies, and precedents.
- Complete case information with precision by documenting actions to complete, close, and refer cases.
- Assist Air Force base customers with questions regarding military pay accounts and payroll services.
- Review completed or rejected military pay transactions and take necessary corrective action, as well as compiling information regarding the causes of incorrect entitlements.
- Complete case assignments in a timely manner while maintaining accuracy and precision, as well as remaining courteous to others in oral and written communications.
- Develop information regarding causes of errors and recommends means of improving efficiency.
- Compute and correct irregularities or if action is to be returned to input source, provide specific guidance for corrective action.
- ACCOMPLISHMENTS: Consistently perform above production standard of 2.5 CMS cases per hour. Production is at 148% or 3.7 CMS cases per hour. Exceeds accuracy standards performing above peers. Volunteered to play Softball for the AF CPD Softball team (only RBI). Volunteer on the Holiday Committee to improve morale in office and raise funds for annual party. Selected above peers to lead a team of individuals in an OAS focus group project where we met with senior leaders and provided positive input and solution recommendations for Supervisory issues and employee rewards and recognition.
- System Proficiencies: Defense Joint Military Pay (DJMS) - Master Military Pay System (MMPA), Case Management System (CMS) - Transaction Reporting Module (Web-DMO), Communicator/Skype for Business - Microsoft Excel, Microsoft Outlook - Microsoft Word, Microsoft Power Point - LGL Test, Defense Personnel Records Information Retrieval System (DPRIS)
Skills
- Oracle Fusion Middleware Forms Services
- OAS
- DFBS
- Communicator
- Teams for Business
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Defense Joint Military Pay (DJMS)
- Master Military Pay System (MMPA)
- Case Management System (CMS)
- Transaction Reporting Module (Web-DMO)
- Skype for Business
- Defense Personnel Records Information Retrieval System (DPRIS)
Accomplishments
- Consistently perform above production standard of 2.5 CMS cases per hour.
- Production is at 148% or 3.7 CMS cases per hour.
- Exceeds accuracy standards performing above peers.
- Volunteered to play Softball for the AF CPD Softball team.
- Selected above peers to lead a team in an OAS focus group project.
References
- Denise Fitzpatrick, CPE CBI|Code Services Section Chief, Indiana Department of Homeland Security, 302 W. Washington Street Room E208, Indianapolis, IN, 46204, 317-232-6213, dfitzpatrick@dhs.in.gov
- Alan Blunk, AIA CPE CBI FI FII, Indiana State Building Commissioner, 317-232-6407, ABlunk@dhs.in.gov
- Aaron Hough, CPE | Senior Plan Reviewer, Division of Fire and Building Safety| Plan Review Branch, 302 West Washington Street, Room E-208, Indianapolis, IN, 46204, 317-233-4882, Ahough@dhs.in.gov
Timeline
PROGRAM COORIDNATOR 3
INDIANA DEPARTMENT OF HOMELAND SECURITY
01.2024 - Current
MILITARY PAY TECHNICIAN
DEFENSE FINANCE AND ACCOUNTING SERVICE
01.2017 - 01.2020