ANGELA SHRESTHA
197 Marsh Wall, London,UK
Summary
Adaptable and motivated professional with experience in healthcare and customer service. Seeking part-time opportunities in the UK to utilize skills in communication, teamwork, problem-solving, and customer service. Dedicated to delivering excellent support in fast-paced environments while pursuing further education.
Overview
13
13
years of professional experience
Work history
Staff Nurse
Dhulikhel Hospital
Dhulikhel, Nepal
2021.02 - 2025.03
- Delivered patient care with a focus on communication and empathy.
- Collaborated with healthcare teams to ensure efficient service delivery.
- Managed time effectively in a fast-paced environment, prioritizing patient needs.
Staff Nurse
Paropakar Maternity and Women's Hospital
Kathmandu, Nepal
2020.04 - 2021.01
- Provided compassionate care, ensuring patient comfort and safety.
- Worked with multidisciplinary teams to support patient outcomes.
- Demonstrated strong organizational skills in handling patient records and administrative tasks.
Receptionist
Alka Hospital Pvt. Ltd.
Lalitpur, Nepal
2012.08 - 2016.06
- Managed front desk operations, handling inquiries and administrative duties.
- Provided excellent customer service, creating a welcoming environment.
- Developed problem-solving skills by addressing concerns and coordinating appointments.
Education
BSc (Hons) Nursing Practice -
University of Sunderland
London, UK 2025.04 -
Proficiency Certificate Examination in Nursing -
Shree Phulchoki Nursing Campus
Banepa, Nepal 2016.06 - 2019.12
Higher Secondary Education -
Gyankunja Higher Secondary School
Banepa, Nepal /2014 - 2015.12
School Leaving Certificate (SLC) -
Ram Bhakta Memorial School
Banepa, NepalSkills
- Customer Service: Experienced in managing inquiries and ensuring satisfaction
- Communication: Strong verbal and written skills, honed through patient and family education
- Teamwork: Proven ability to collaborate in high-pressure settings
- Time Management: Skilled at prioritizing tasks and meeting deadlines
- Problem-Solving: Quick to adapt and resolve issues efficiently
- Technical Skills: Proficient in Microsoft Word, Excel, PowerPoint, and social media platforms
TRAINING & CERTIFICATIONS
- Essential Care for Every Baby | Scheer Memorial Adventist Hospital, Banepa, Nepal | Apr 2019
- Helping Babies Breathe | Scheer Memorial Adventist Hospital, Banepa, Nepal | 2019
- Basic for Nurses | Nepal Critical Care Development Foundation (NCCDF), Dhulikhel Hospital, Nepal | Feb 2022
Affiliations
- Reading, singing, dancing, and travelling.
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Timeline
BSc (Hons) Nursing Practice -
University of Sunderland
2025.04 -
Staff Nurse
Dhulikhel Hospital
2021.02 - 2025.03
Staff Nurse
Paropakar Maternity and Women's Hospital
2020.04 - 2021.01
Proficiency Certificate Examination in Nursing -
Shree Phulchoki Nursing Campus
2016.06 - 2019.12
Receptionist
Alka Hospital Pvt. Ltd.
2012.08 - 2016.06
Higher Secondary Education -
Gyankunja Higher Secondary School
/2014 - 2015.12
School Leaving Certificate (SLC) -
Ram Bhakta Memorial School