ANGELINA CELINA DCOUTH
Hyderabad
Summary
Immediate joiner with 10 years of experience in business operations. Proficient in all aspects of Human Resource Management, including Talent Acquisition, Deployment Analysis, HR Reporting, Payroll Administration, Dashboards, and Compensation and Benefits Management.
Overview
11
11
years of professional experience
Work History
Assistant Manager HR – Business Ops Support
Deloitte India
Hyderabad
02.2022 - 06.2024
- Company Overview: Contractor – SourceOne.
- Deployment analysis - Oversee transfer of professionals'n billing to client projects, coordinating with Resource Managers and ensuring timely submissions.
- Coordinate onboarding and offboarding processes for Deloitte India professionals, fostering communication with teams and resolving concerns.
- Worked with ServiceNow & Success Factor
- Ensure accurate client chargeable time for USI Contingent workers in Business Advisory.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Developed strong working relationships with staff, fostering a positive work environment.
Human Resources_ Recruiter| Administrator
Daily View Financial Services Private Limited
Coimbatore
02.2021 - 02.2022
- Maintain employee records (soft and hard copies)
- Update HR databases (e.g., new hires, separations, vacation and sick leaves)
- Assist in payroll preparation by providing relevant data, like absences, bonuses, and leaves
- Prepare paperwork for HR policies and procedures
- Prepare reports and presentations for internal communications
- Assisted with onboarding and orientation of new hires to expedite the acclimatization process
- Advertised job opportunities on social media platforms and job boards
- Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes
Senior Coordinator HR | Talent Acquisition/Payroll Administrator
Cognizant Technology Solutions
Coimbatore
11.2014 - 03.2020
- Managed payroll operations for associates working in the Philippines, Switzerland, Costa Rica, and North America.
- Worked with GSD and PeopleSoft HCM to resolve associate queries.
- Monitor salary administration program, performance evaluations, range adjustments, etc. Knowledge about the calculation of Loss of pay, overtime, Night differential, and holiday allowances.
- Create numerous daily/ weekly/ monthly reports using charts, graphs, and spreadsheets to identify trends and findings and present them to upper management teams.
- Key team member in establishing reports and processes for evaluating organizational goals.
- Centralizing reports with new template across TAG, and reducing manual efforts.
- Maintenance of authentic and friendly relationship with the project manager, updating the clients about the employee's onboarding by sharing the respective letters as per MSA signed.
- Interactions with our vendors who help us carry out the background verification.
- Investigated the candidate's background based on the criteria determined by the organization.
- Conducting corrective and preventive action- CAPA session every month.
- Carrying out internal audit of calls and emails as per the set parameters; audited 14 people through the NICE application.
- Exported data from the NICE system to create weekly quality reports including customer care representative's progress, quality trends, and training recommendations for Quality and Training managers.
- Training the new joiners of the team with the process overview and skill enhancement.
Officer - Compliance Due Diligence
Scope International - Standard Chartered Bank
Chennai
07.2013 - 08.2014
- Adhered to KYC- Know your customer policies and procedures, liaising with the Relationship Banker.
- Identified and verified the client's name, address, business activity, and registration number.
- Implemented risk reassessment for the clients, such as doing the PR (Periodic Review) and EDR (Event Driven Review) for the existing clients.
- Delivered high-quality due diligence reports that supported informed decision-making processes for both internal stakeholders and external clients.
Education
Bachelor of Science - Computer Technology
Sri Krishna College of Arts And Science
Coimbatore04.2013
Skills
- KYC
- Payroll administration
- Talent acquisition
- Data analysis
- Vendor management
- Report preparation
- Human resources operations
- HR databases
- Timekeeping management
- Employee relations
- Client communication
- Time management
Timeline
Assistant Manager HR – Business Ops Support
Deloitte India
02.2022 - 06.2024
Human Resources_ Recruiter| Administrator
Daily View Financial Services Private Limited
02.2021 - 02.2022
Senior Coordinator HR | Talent Acquisition/Payroll Administrator
Cognizant Technology Solutions
11.2014 - 03.2020
Officer - Compliance Due Diligence
Scope International - Standard Chartered Bank
07.2013 - 08.2014
Bachelor of Science - Computer Technology
Sri Krishna College of Arts And Science
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