Virendra Jayant Londhe
Pune
Summary
Adept at driving large-scale projects to successful completion, I leveraged my expertise in Project Planning and Client Relationship Management at MeshBA Solutions to enhance program outcomes and optimize resource utilization. My proactive approach in training and mentoring teams, coupled with a knack for implementing Agile and Waterfall methodologies, has consistently delivered projects that exceed client expectations, achieving key performance indicators with precision.
Overview
18
18
years of professional experience
Work History
Senior Project Manager
MeshBA Solutions
09.2021 - Current
- Developed and implemented program management policies, procedures, and standards.
- Analyzed and evaluated project performance to ensure compliance with contract requirements and client objectives.
- Conducted cost and benefit analysis of projects in order to optimize resource utilization.
- Coordinated the development of detailed project plans, budgets, schedules, and deliverables for multiple programs.
- Provided technical guidance and oversight for all aspects of program management including budgeting, scheduling, resource allocation, risk assessment, quality assurance, change control processes.
- Monitored project progress against established milestones and identified potential risks or issues that could impact successful completion of projects.
- Developed effective strategies for managing difficult stakeholders while maintaining positive relationships with customers.
- Facilitated communication between stakeholders to ensure all parties were kept informed of project status throughout the life cycle.
- Established key performance indicators to measure success of program initiatives.
- Collaborated with cross-functional teams to develop innovative solutions that delivered value to clients.
- Defined scope of work documents outlining tasks necessary for successful completion of projects.
- Documented lessons learned from past projects in order to improve future program outcomes.
- Led weekly status meetings with stakeholders in order to review progress on key deliverables.
- Negotiated contracts with vendors in order to obtain competitive pricing on goods and services needed for programs.
- Managed personnel resources within assigned programs by providing training opportunities as well as career development advice.
- Submitted budget estimates, progress reports and cost tracking reports.
- Conferred with project personnel to identify and resolve problems.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Created project status presentations for delivery to customers or project personnel.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Project Manager
Xrbia Developers
06.2019 - 09.2019
- Project- Develop a Mobile Application for Service Management
- Requirement Gathering:
- Understanding the operational activity of into the Real Estate Business
- Implement the best mobile application which can be used by the client with more efficiency and accuracy
- Work on the information for the platform to be used by the Customer
- (Android/IOS)
- Estimated Time required completing the Project depending on requirement of the Application
- Create Proposal:
- Creating the Documents such as Project Charter, Business Requirement Documents
- Functional Flow, Process Flow
- Estimated time required based on the Screens/Features needed
- Number of Resources like UI/UX Designer, Frontend and Backend /Web Service
- Looking into the Cost if Needed
- Cost differs from as per the Platform
- Creating Wire-Frame or Rough Design of the product to be developed
- Once approved from the client/manager proceed with the Visual Design working closely with the
- UI/UX designer
- Project Development and Testing:
- Using the Agile methodology divide the development of the Project into different Business
- Modules
- Working on the tool Jira adapting the Agile methodology
- Deciding dependency of modules, plan the Sprints accordingly
- Development module by module working closer with the Developers within the team
- Providing support to the Development Team in gathering and creating the business rules for the system to be developed and deployed as per customer’s requirement
- Create the test cases for pristine environment system
- Pre-production testing
- UAT and Pilot preparation
- Global live and support to business users
- Handling the team of 6 FTE’s which consists of UI/UX Designer, Mobile Application
- Developers and Testers.
Project Implementation Manager
Logstar Company
Mumbai
05.2018 - 12.2018
- Project- Depot 3.0 system to be developed for APM Terminals
- Understanding the operational activity of the Container Freight Station at the terminals
- Implement the best software which can be utilised by the client with more efficiency and accuracy
- Managing the client by providing the demos and presentations
- Preparation of tracking screen and creating of Mock-ups as required
- Providing support to the Development Team in gathering and creating the business rules for the system to be developed and deployed as per customer’s requirement
- Create the test cases for pristine environment system
- Assisting MLIT users to create the workflows
- Pre-production testing
- UAT and Pilot preparation
- Global live and support to business users
- Handling the team of 15 FTE’s.
Business Advisor
BICC Team, Maersk Global Service Centres India Pvt Ltd
06.2016 - 04.2018
- Measure Standardisation for ML
- Project Approach-Process adherence and improvements, system feasibility test, changes/implementation
- Project Summary- Standardisation of Dimensions & Measures across 1900 reports
- This includes consolidation & consulting the best BI solution options
- Role/action: -
- Responsible for analysing the needs of the business and its customers and coming up with solutions to business problems
- Involved in the management for multiple project action items, using project management methodology to enhance the existing functionality and reduce process/systems gaps
- Requirement gathering, gap analysis and come up with the required benefits
- Managed Ad-hoc reporting task, project status updates, steering committee meeting and other leadership reporting
- Managed the work of Data hot spot received from the respective focal
- Co-ordination between various BU’s and local delivery departments for project task and assignments completion and creates SOP documents for process compliance to ensure process delivery are not intermittent
- Have also worked closely with the Business Glossary team to provide the detailed information on the Business tools and applications utilised within Maersk
- Handled a team of 10 FTe’s.
Business Analyst
BICC Team, Maersk Global Service Centres India Pvt Ltd
Pune
07.2013 - 05.2016
- Global Vendor Master Data Maintenance (SMDS)
- Handled a team of 10 FTE’s
- Business Process Support (Master Data & P2P)
- Ensuring that the team carries out the primary task of processing and reviewing all requests of data updating from customer as per agreed turnaround times
- Ensuring schedule of Team Activities and no lapses in service delivery
- Timely reporting to Process Manager on day-to-day team performance and issues
- Analyse reports forwarded to customers and escalate / action on exception
- Ensuring that all the reports generated out of the process both internal and external are error free
- Master Data Process control and Governance
- Define Controls and Governance in the P2P and
- Master Data Process
- Global Access Management Procedures documentation for the Business Users of (SOP)
- Managing Emails and Call from stake holders as well as clients
- Collaborative work with the key users in the documentation of “AS-IS process”
- Implement TO
- BE process
- Gap analysis with realization of open issues and identify the best fit functionalities
- Prepared, documented and maintained all documentation and processes for end users
- Providing the business as well as technical clarification to the end user on the issues raised by the end users via SNOW
- (Service-now)
- Preparing of Month End Reports, Ageing Report for the On Account, SLA Reports, and Monthly
- Performance for the team
- Monthly and Yearly audit conducted for the access provided to the end users by the IT team
- Building IT Vendors/Partners management framework to bring in focused, well organized process ensuring deliveries on time with cost and quality
- Managing Emails and Call from stake holders as well as clients
- Responsible in capturing & prioritizing enhancements & bug fixes from the issue lists and facilitating raising the same with application manager & managing bug fixes with the IT team.
Business Analyst
BICC Team, Maersk Global Service Centres India Pvt Ltd
Pune
11.2012 - 06.2013
- Supported for creating new legacy (Informatica) system linked with SAP, performing automatic validation, performing automatic approval workflow, Controls, Governance, Accuracy and No manual intervention in SAP
- Providing support to the BPO in gathering and creating the global and country rules in SMDS
- Create the test cases for pristine environment system
- Assisting MLIT users to create the workflows
- Pre-production testing
- UAT and Pilot preparation
- Global live and support to business users.
Subject Matter Expert
Maersk Global Service Centres India Pvt Ltd
Pune
05.2010 - 11.2012
- Handled the team of 4 FTE’s
- Handled the queries related to End to End shipping cycle (Container Business)
- Coordinating with different applications involved to provide the effective support to the end user
- Worked as a Subject Matter Expert on the core Application of Maersk Line i.e
- GCSS (Global
- Customer Service System) handling different modules such as Pricing, Export & Operations &
- Haulage which deals with the end to end to container business
- Has a deep understanding of their respective subject area in detail and possesses an in-depth knowledge of the feature designs for the entire modules provided and the required business knowledge
- Serve as the escalation point for issues that are complex in nature that cannot be solved by Levelsupport
- Analyse the issue or error and update the Focal Point with the agreement of stake-holders and should be performed in a timely manner
- Provide inputs to various Business Reference Groups (BRG) or the Quality Assurance Team as and when needed
- Responsible for writing central helpdesk manual i.e
- IOPs & SOPs
- Daily, Weekly and Monthly statistical analysis of helpdesk activity and liaison with the portfolios
- Conducting web-ex session on monthly basis with the end users as well as the external customers
- Provide pre-and post-sales support (more on GCSS-Global Customer Service Sys-tem) to customers
- Maintain and publish GCSS Wiki webpage
- HOAT Application Testing
- Excellent time management and customer service skills.
Senior Specialist
STAD, Maersk Global Service Centres India Pvt Ltd
Pune
05.2007 - 05.2010
- Analyse root cause of interface error issues arise during invoice/credit memo/rebilling process and fix them
- Errors could be due to various factors like missing customer validation, ROE
- Worked as Senior Specialist for the GCSS (Global Customer Service System) application which regards for invoicing & pricing issues interfacing for FACT (Finance & Accounting for Container
- Transport) utilized in SAP
- Serve as the single point of contact for the end users level 1 support
- Raise a flag to the Prime Mover and the Business Process Owners fitting to assist with the issue in case the issue is identified to impact the business heavily
- Providing with the Daily Audit report, Weekly Issue Report and Top 20 Issue Report to the portfolios and publishing it on the Team Site
- Excellent time management and customer service skills
- Key Achievement
- Provided active support and training during the closure of GCSS SPIR (Send Prepaid Invoice
- Request) and SCIR (Send Collect Invoice Request) tasks project to the BCO (Business
- Controller) Team, in which the approximately monitory value of the shipments that the team was able to generate invoices due to the above exercise is USD 22 million
- (2011)
- Had been overseas to Copenhagen, Denmark for Testing (Release) and Training purpose
- During the visit had a vital discussion with the Portfolios in Copenhagen on GCSS application enhancement
- (2011)
- Pro-actively provided Training to the New Joiners in the Team
- (2011)
- Conducted GCSS Super Users Training at Pune GSC, to the Super Users of Safmarine Team from Mumbai, Delhi, Sri Lanka and Bangladesh
- (2012)
- Successfully implemented the project to Improve KPI for GCSS Chat Timeliness from 90% to
- (2012)
- Kaizen Belt Certified
- (2012)
- Successfully implemented the Project of SMDS Vendor on the Informatics Platform
- (2013)
- Successfully implemented the Project for Uptake Management reports on the Microsoft Business
- Intelligence platform (Tactical to Strategic Solution)
- (2014)
- Projects:
- Development of a Mobile App for the growth of the business in terms of generating the revenue from the same (Completion of the Project till the development Phase)
- Development of Depot 3 System for the client APM Terminals
- (Completion of the Project till the development Phase)
- Transition of SMDS Vendor on the Informatica Platform
- (Successfully Implemented)
- UTM Prototype solution to Agile Solution on the MSBI Platform
- (Successfully Implemented)
Education
MBA - Operations, Production & Manufacturing and Logistics Management
Pune University
Pune01.2014
PGDSCM Course - Post-Graduation Diploma in Supply Chain Management
Symbiosis Centre for Distance Learning
01.2010
B. Com -
M. M. C. C.
Pune01.2006
H.S.C -
M. M. C. C.
Pune01.2003
S. S. C -
Ornellas High School
Pune01.2001
Skills
- Project Planning
- Client Relationship Management
- KPI Tracking
- Requirements Gathering
- Project Framework Engineering
- Agile and Waterfall Methodology
- Training and mentoring
- Schedule Coordination
- Project Scheduling
- Quality Control
- Scope Management
- Documentation Management
- Cost Control
- Financial Administration
- Multi-project management
Personal Information
- Passport Number: Yes
- Citizenship: Indian
- Date of Birth: 09/09/84
- Marital Status: Married
Timeline
Senior Project Manager
MeshBA Solutions
09.2021 - Current
Project Manager
Xrbia Developers
06.2019 - 09.2019
Project Implementation Manager
Logstar Company
05.2018 - 12.2018
Business Advisor
BICC Team, Maersk Global Service Centres India Pvt Ltd
06.2016 - 04.2018
Business Analyst
BICC Team, Maersk Global Service Centres India Pvt Ltd
07.2013 - 05.2016
Business Analyst
BICC Team, Maersk Global Service Centres India Pvt Ltd
11.2012 - 06.2013
Subject Matter Expert
Maersk Global Service Centres India Pvt Ltd
05.2010 - 11.2012
Senior Specialist
STAD, Maersk Global Service Centres India Pvt Ltd
05.2007 - 05.2010
MBA - Operations, Production & Manufacturing and Logistics Management
Pune University
PGDSCM Course - Post-Graduation Diploma in Supply Chain Management
Symbiosis Centre for Distance Learning
B. Com -
M. M. C. C.
H.S.C -
M. M. C. C.
S. S. C -
Ornellas High School
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