Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelina Wolak

Cedar Lake

Summary

Pharmacy Operations Manager at Walgreens with expertise in workflow optimization and staff management. Proven track record in enhancing inventory control and ensuring regulatory compliance. Adept at patient counseling and problem-solving, fostering a collaborative environment to elevate service delivery and patient satisfaction. Committed to quality assurance and continuous improvement in pharmacy operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
01.2024 - Current
  • Assisted in managing daily pharmacy operations and workflow efficiency.
  • Supported inventory management through accurate tracking and reporting of stock levels.
  • Learned regulatory compliance requirements to ensure adherence to health standards.
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to streamline processes and improve service delivery.
  • Maintained organized documentation for prescriptions and medication records.
  • Participated in training sessions to enhance knowledge of pharmacy systems and tools.
  • Adapted quickly to new software applications for pharmacy management tasks.
  • Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
  • Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.

Education

Pharmacy

Chicago State University
Chicago, IL

High School Diploma -

Lowell Senior High School
Lowell, IN
06.2023

Skills

  • Prescription verification
  • Medication dispensing
  • Patient counseling
  • Workflow optimization
  • Training and mentoring
  • Operations management
  • Staff management
  • Insurance billing
  • Inventory control
  • Quality assurance
  • Medicare and medicaid process
  • Drug inventory management
  • Policy enforcement
  • Inventory and restocking
  • Performance metrics
  • FDA drug safety guidelines
  • Immunizations
  • Wellness services

Certification

Certified Pharmacy Technician

Immunization Certification

CPR Certification

Timeline

Pharmacy Operations Manager

Walgreens
01.2024 - Current

Pharmacy

Chicago State University

High School Diploma -

Lowell Senior High School

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Angelina Wolak