Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Leadership Initiatives
References
Timeline
Hi, I’m

ANGEL WITNESS SURYA

Program Manager
Hyderabad
ANGEL WITNESS SURYA

Summary

People-focused Program & Project Manager with 9+ years of experience driving strategic initiatives across innovation, change management, and cross-functional program delivery. Proven track record aligning executive vision with scalable operations, leading global teams across technology, HR, and marketing functions. Skilled in Agile, stakeholder engagement, and business transformation—trusted by leadership teams at Deloitte, Amazon, and emerging tech startups to deliver lasting impact

Overview

10
years of professional experience

Work History

Raphe mPhibr
Noida

Strategic Program Manager (Executive Office)
07.2024 - 02.2025

Job overview

  • Drove strategic programs across marketing and HR, improving delivery timelines by 25% and aligning execution with CMO/CHRO goals
  • Partnered directly with the Founder, serving as the first point of contact for external stakeholders; managed government visits and investor tours to align messaging with company priorities
  • Oversaw production team progress and escalated key risks, ensuring leadership received timely reporting and proactive resolution
  • Created SOPs for social media strategy, increasing engagement by 30% across LinkedIn and Instagram
  • Orchestrated executive workflows and OKR alignment, reducing reporting effort by 40% and enhancing transparency across teams

Deloitte
Hyderabad

Program Manager, MD's office
09.2023 - 06.2024

Job overview

  • Orchestrated enterprise-wide strategic programs across Deloitte Technology, aligning with MD-level priorities using KPI-driven dashboards and stakeholder mapping
  • Led the 'Gen-AI Community of Interest' initiative, organizing 12 awareness events, achieving 65% engagement and 40% adoption of GenAI tools; mediated across tech, comms, PMs, and leadership to mitigate collaboration risks
  • Advised the MD and senior leadership via real-time dashboards and insight reports, informing strategic investments and organizational transformation
  • Spearheaded 'Evolve Together,' a restructuring initiative that enhanced collaboration and reduced operational redundancies by 15%
  • Directed 'Planbox,' an Agile innovation program across 10+ firms and 3,000+ professionals, improving project success rates by 15% through scaled Scrum execution

Deloitte
Hyderabad

Program Manager, Innovation Catalyst
09.2021 - 09.2023

Job overview

  • Led global innovation campaigns across 20+ countries, delivering 5+ initiatives that shaped service design and client engagement
  • Automated reporting workflows using PowerApps, cutting turnaround time by 30% and enabling real-time tracking of innovation metrics
  • Co-authored Deloitte's flagship Emerging Tech Research report, analyzing 1,500+ technologies and narrowing to the top 100, influencing leadership investment strategy
  • Facilitated global innovation labs using Miro, MS Teams, and Confluence, boosting participation by 40% and accelerating solution prototyping cycles

Deloitte
Hyderabad

Business Analyst, Change Management
10.2018 - 06.2020

Job overview

  • Developed and executed change management plans for Salesforce, SAP S/4HANA, and Oracle ERP rollouts across healthcare, energy, and education sectors, improving user adoption by over 15%
  • Led the change management strategy for Google's cloud migration project, applying the ADKAR framework to drive readiness and adoption across global teams
  • Designed and launched tailored training programs and communication playbooks, reducing resistance to change by 25%
  • Collaborated with operations and IT to optimize workflows, improving delivery efficiency by 20% across client orgs

Amazon
Hyderabad

Senior Transaction Risk Investigator
09.2014 - 06.2018

Job overview

  • Led a global team of over 140 investigators, improving fraud detection accuracy and reducing false positives by 20% through enhanced SOPs.
  • Managed executive-level escalations, including cases flagged to Jeff Bezos's office, and delivered strategic summaries to leadership.
  • Detected new fraud patterns in seller accounts, and designed system rules and SOPs to curb potential debt to Amazon.
  • Designed escalation frameworks that accelerated fraud case resolution by 30%, integrating real-time tracking tools.

Education

Computer Science

Bachelor's from Mathematics, Statistics & CS

Intermediate Program from Mathematics, Physics, and Chemistry

Skills

  • Agile methodologies
  • Scrum framework
  • Change management strategies
  • Objectives and key results (OKRs)
  • Jira project management
  • Confluence documentation
  • Asana task management
  • Microsoft PowerApps development
  • Miro collaboration tools
  • Notion workspace organization
  • MS Teams communication
  • Program management expertise
  • Innovation strategy formulation
  • Change leadership skills
  • Stakeholder engagement techniques
  • Strategic road mapping
  • Cross-functional collaboration

Hobbies and Interests

  • Trekking
  • Weight training
  • Baking artisanal bread
  • Reading non-fiction
  • Solo travel adventures

Leadership Initiatives

  • Program Manager, Astra-Lead (DEI), Deloitte - Designed global career acceleration programs for women in tech
  • Community Representative, Global Neighbourhood - Led social impact days and partnered with NGOs for commerce projects

References

References available upon request.

Timeline

Strategic Program Manager (Executive Office)

Raphe mPhibr
07.2024 - 02.2025

Program Manager, MD's office

Deloitte
09.2023 - 06.2024

Program Manager, Innovation Catalyst

Deloitte
09.2021 - 09.2023

Business Analyst, Change Management

Deloitte
10.2018 - 06.2020

Senior Transaction Risk Investigator

Amazon
09.2014 - 06.2018

Computer Science

Bachelor's from Mathematics, Statistics & CS

Intermediate Program from Mathematics, Physics, and Chemistry

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