

Dynamic Finance professional with more than 4 years of experience, currently serving as Assistant Manager at XpressBees. Expert in managing End-to-End Invoicing and Dispute Resolution for PAN India E-commerce, B2C -B2B Franchise, and Wallet clients. Proficient in leveraging Power BI and Advanced Excel for data-driven decision-making. Proven track record in meeting strict SLAs, managing corporate audits, and leading teams in high-pressure environments.
Reliable team player with focus on collaboration and adaptability to changing business needs.
Proficient in MS Excel - Strong command over VLOOKUP, Pivot Tables IF functions, conditional formatting, Data Validation, and also large data handling
Fundamental SQL knowledge - Knowledge of SELECT, EHERE, ORDER BY, GROUP BY, HAVING and basic JOIN operation for data extraction
Effective dispute resolution - Maintaining proper tracking and keep a close watch on the entire team and their clients to ensure that billing and disputes are resolved in a timely manner
Ability to work under pressure
Quick learner and have ability to implement it practically
Responsive to diverse settings
Effective communicator - Effectively coordinate with cross-functional teams and client to ensure smooth operations and timely issue resolution
People Management - Build and maintain a positive, healthy work environment by promoting team bonding, open communication and mutual support
"Beyond and Above" Award (2023): For exceptional performance in achieving 100% on-time billing for complex E-commerce portfolios.
"Top Performer" Award (2022): Recognized for resolving the highest volume of client disputes and discrepancies in the department.