Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
ANGSHUMAN CHATTERJEE

ANGSHUMAN CHATTERJEE

Senior Sales Professional
New Delhi

Summary

Seasoned Healthcare Professional and Senior Manager with over 25 years of experience in In-Vitro Diagnostics,Life Sciences,Medical Device and OTC/FMCG segment. I am a professional with deep insights in IVD and Medical device domain from the Sales and Product management perspective. Proven track record of not only leading Sales function teams but also spearheading cross functional team to deliver turn key projects. Consistently developed high performance teams, rendering high growth across businesses. One of the founder members of the Roche Tissue Diagnostics business unit.

Demonstrated strong communication,leadership skills and consistently built excellent rapport and lasting relationship with customers. Skills include engagement with C-Suite and C-Suite-1,consultative solution selling,account management of both private,Strategic key accounts and channel management.

My professional journey has offered me many challenging opportunities, even demanded important decisions and required taking calculated risk. My professional moto has always being positive and self motivated.


Motivating National Sales Manager with experience of coaching and building sales teams to reach performance goals. Focused, organized and committed to fostering high-productivity and morale. Advanced communication and presentation skills.

Overview

27
27
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Independent Consultant & Advisor

Independent Consultant
New Delhi
12.2022 - Current
  • Empaneled consultant with the Gerson Lehrman Group (GLG)
  • Independent advisor to start-ups in customer discovery, go to market strategies , scaling up aspects and organizational development to achieve sustainable growth in revenues
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Support the young companies to define their long and short term objectives and align the execution plan for the same
  • Advising them to identify and pursue new business opportunities in domestic and sub-continent markets and help them adopt suitable business processes and practice to achieve it.

National Manager - Key Accounts

Roche Diagnostics India Pvt.Ltd
New Delhi
09.2018 - 10.2022
  • Responsible for Sales, Marketing, Application, Service & Medical Affairs domain as a single point contact for the National Chain Labs and Hospitals(Cluster 1) in a pan India level for all business areas of
  • Roche Diagnostics operating in a matrix organization structure
  • Engaging with C-Suite and C Suite -1 level and co creating strategies along with the National Lab Chains & Hospital
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Member of the Roche Diagnostics India Extended Leadership team
  • Spearheading and coordinating between the internal stakeholders and external Lab chains & Hospitals for seamless operation
  • Overseeing sales budget of Rs.95 Crores for 2022.

National Sales Manager

Abbott Healthcare Pvt Ltd. (Diagnostics Division)
Mumbai
01.2018 - 09.2018
  • Leading the Core Lab Acquisition, Key Accounts and Hematology Team of the Diagnostics Division
  • PAN India & Nepal
  • Responsible for P&L of the defined Segment
  • Spearheading a team of 16 members across India which includes Sales Manager, Regional Managers &
  • Key Account Managers
  • Overseeing Sales Budget of Rs.92 Crores for 2018
  • Key Opinion Leader relationship management
  • Monitoring and implementing SFE cadence
  • Roll out Marketing and Customer engagement plan in consultation with Head of marketing
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.

Regional Manager - North & East

Roche Diagnostics India Pvt Ltd.
Kolkata
01.2015 - 12.2017
  • Leading & spearheading the Northern and Eastern India Regional team for the Tissue Diagnostics (Ventana) SBU
  • Member of the Roche Tissue Diagnostics Leadership team
  • Developing and educating customers about the automation in Onco-pathology and its core benefits
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
  • Expansion of Tissue Diagnostics market and exploring new avenues
  • To lead aggressive promotion of the highly specialized Primary Antibody Market amongHistopathologist
  • Planning and coordinating with the Marketing Department to organize and implement CMEs and
  • Demonstrations
  • Management of Company & dealer inventory and AR within norms.

Manager - Key Accounts & Neighboring Market

Roche Diagnostics India Pvt.Ltd
Kolkata
04.2011 - 12.2014
  • Spearheading Eastern India for Key Accounts & Tissue Diagnostics SBUs
  • Guiding team of Regional Managers of various divisions for Key Account Management .To build and nurture relationships, systems and processes for optimizing business opportunities for all the divisions of Roche (which includes In Vitro Diagnostics, Point of Care, Molecular Diagnostics) and driving value creation in large/strategic groups, defence, railways, state and central govt Healthcare institutions
  • My role involved working closely in coordination with the respective division’s regional managers , leading, suggesting and coordinating with them to put forward a comprehensive business plan for the key accounts
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • The job profile also involves me in working closely with the Managing Director & India Leadership team of Roche and customers
  • Launched the Tissue Diagnostic(Ventana) division which includes instrument for Immuno HistoChemistry and antibodies in east
  • Spearheaded the entire diagnostics business in Bangladesh from July 2011 to June 2013
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.

Regional Sales Manager - East & Nepal

Stryker India Pvt Ltd
Kolkata
04.2008 - 03.2011
  • Leading the eastern region team for achieving the business objectives and profitability (including WB,Bihar, Jharkhand, North-East, Orissa, Chattisgarh &Nepal) for Rigid Endoscopes, HD Cameras, Hand Instruments, Arthoscopy and accessories, Ortho Drills and Saws, Neuro Drills and Saws, ENT Microdebriders and accessories
  • Developing and nurturing Key opinion leaders(General Surgeons, Orthopaedics,Neuro
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Surgeons,Ob/Gyn)and streamlining channel partner network putting forward strategies for business development for maximizing revenue
  • Delivering periodic MIS on market development, competitor activities to the Stryker India Leadership team
  • Analyzing changing business environment with a view to take corrective measures on need basis
  • Managed team of 7 regional sales and service representatives and consistently achieved high sales targets.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Development and retention of a fully motivated team comprising of Area Sales Managers, Territory Sales Managers, Service Engineers
  • Handling overall branch operation including administration and logistics
  • Given the extra responsibility of Regional Compliance Officer from 2009 onwards.

Regional Manager - Diabetes Care Division

Roche Diagnostics India Pvt. Ltd
Kolkata
06.2007 - 04.2008
  • Spearheading east team for achievement of annual budget
  • Managed a team 22 Sales personnel for both institution and Retail segment.3 Area Sales Mangers, 17 Sales Executive,2 Service Executives
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Developed vendor network of contacts to drive down costs and increase revenues.
  • Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
  • Strategic implementation of marketing activities to increase market share, through beat expansion, merchandising, direct people contact programs, BTL activities and overall increase of Retail segment
  • To provide timely feedback and updating top management on market development, competitor activities & price points
  • Management of Inventory and AR within norms

Area Sales Manager - West Bengal

3M India Ltd
Kolkata
07.2004 - 05.2007
  • Leading the West Bengal Sales Team of Institution and Retail(comprising of 2 Sr.Sales Executive & 4 Sales Executives)
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Developing and sustaining relationships with Key Opinion leaders in the field of General Surgery,Orthopaedics,CTVS,Neuro,Ob/Gyn, ICU/ITU incharges
  • Key Account ,Trade and wholesale dealer management and establishing a vibrant network of Chanel Partners
  • Organizing Conferences & People Contact programs and monitoring Permanent Journey Plan of team members with effective sales cycle meetings Management of Company & dealer inventory and AR
  • Motivating and giving field training to team members

Assistant District Manager - Medical Division

Johnson & Johnson Ltd
Kolkata
01.2001 - 07.2004


  • Spearheading for achieving annual sales budget for South Kolkata Metro Sales area and state of Orissa.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Team Management from Jan 2002 with direct re[porting of 2 Customer Service Representatives

Territory Manager - Medical Division

Johnson & Johnson Ltd
Kolkata
08.1997 - 12.2000
  • Spearheading for achieving Sales budget for the South Kolkata metro Sales area for medical consumables, disposables and equipments
  • Key Account ,Trade & Wholesale Management and maximizing market penetration through the network of channel partners for the Infection Prevention Range,Biocides,Wound Care and Critical Care segment
  • Managing and optimizing dealer inventory
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Conducted regular market analysis to identify new opportunities for territory sales growth.

Territory Sales Incharge

Hindustan UniLever Ltd
Kolkata
07.1996 - 07.1997
  • Undertook training in the FMCG Main Line division like, beat working,merchandising
  • Giving training and field support to RS Sales Person
  • Dealer inventory management
  • Initiated and spearheaded the Taski Multipurpose cleaning machine launch project in East
  • Identified issues, analyzed information and provided solutions to problems.

Education

1 Year Senior Management Program - General Management

Indian Institute of Management, Calcutta
Kolkata
10.2009 - 11.2010

MBA - General Management And Specialization in Marketing

Institute of Modern Management (Under AICTE)
Kolkata
06.1994 - 07.1996

Bachelor of Science - Chemistry Zoology & Botany

University of Calcutta
Kolkata
08.1991 - 09.1993

Skills

    Business Development

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Accomplishments

  • Cluster 1 achieved 100% budget PAN India for 2021 and 114% of Budget for the year 2020.
  • Over all achieved 21% CAGR in last 3 years for Cluster 1 Key Accounts
  • Bagged the prestigious 3rd Reference Lab Project from Dr.Lal Path Labs in 2019 with an expected revenue of Rs.25 in 5 years.
  • Achieved 101% of Budget for the year 2017 and 108% in 2015 for the combined regions of North & East India in Roche
  • One of of the main initiator and coordinator for the India Roche Day program in Rotkreuz,Switzerland where in the CEOs and Owners of the Largest Lab and Hospitals chains of India got assembled for 2 days of intensive program which benefited Roche India immensely with regard to business outcomes.(It was considered to be one of the biggest radical market disruptor program in years to come)
  • 26% growth registered across all SBUs in Key and Corporate Accounts and Tissue Diagnostics SBU grown by 52% in 2014(Highest among all the regions)in Roche.
  • Bangladesh business grown by 38% over 2011 and got biggest single order of Instruments worth US$
    220K in 2012 in Roche.
  • Received the biggest ever tender order from Govt. of West Bengal of US $ 1⁄2 million in 2011, while in Stryker in2011.
  • Appointed as Regional Compliance Officer in Stryker for East in Jan 2009
  • Two Area Sales Managers from my team got awarded for best team performance across India in Roche Diabetes Care Annual Conference in 2008.
  • Awarded certificate for one of the top rated six sigma green belt project in 2005 in 3M.
  • Successful in selling the First Sterrad 100 in Eastern region while in J&J in Peerless Hospital – Kolkata,2004.
  • Selected as Trainer for new Recruits Induction/Product training in J&J in 2003
  • Awarded the Best Regional Performer in 2001 in J&J, recognized by J&J Group Chairman in Sydney,Australia.
  • Selected to attend Asia Pacific conference in Johannesburg, South Africa for achieving the individual accelerated Asia Pacific business plan in 2001 from Johnson & Johnson India.
  • Initiated and launch the zero inventory sales to customers for the first time in the division, which was replicated later on in all the divisions of J&J and got Vice President letter of recognition in1998.
  • First order received from Govt. sector (Ashok Group Hotel) in HLL for Taski multipurpose cleaning
    machines in 1997.

Certification

Selected to attend the elite Roche Leadership Development Program – A week long residential program conducted in MDI Gurgaon, 2012.

Timeline

Independent Consultant & Advisor

Independent Consultant
12.2022 - Current

National Manager - Key Accounts

Roche Diagnostics India Pvt.Ltd
09.2018 - 10.2022

National Sales Manager

Abbott Healthcare Pvt Ltd. (Diagnostics Division)
01.2018 - 09.2018

Regional Manager - North & East

Roche Diagnostics India Pvt Ltd.
01.2015 - 12.2017

Selected to attend the elite Roche Leadership Development Program – A week long residential program conducted in MDI Gurgaon, 2012.

04-2012

Manager - Key Accounts & Neighboring Market

Roche Diagnostics India Pvt.Ltd
04.2011 - 12.2014

1 Year Senior Management Program - General Management

Indian Institute of Management, Calcutta
10.2009 - 11.2010

MDP on Maximizing Payoff –Enhanced Selling & negotiation Skills from International Management Institute(IMI) – Delhi in 2009

03-2009

Regional Sales Manager - East & Nepal

Stryker India Pvt Ltd
04.2008 - 03.2011

Assessment & Development Centre for Future Business Leaders in Roche India in 2008

02-2008

Regional Manager - Diabetes Care Division

Roche Diagnostics India Pvt. Ltd
06.2007 - 04.2008

Certified and trained for Six Sigma Green Belt in 3M India in 2005,in Bangalore.

06-2005

Area Sales Manager - West Bengal

3M India Ltd
07.2004 - 05.2007

Assistant District Manager - Medical Division

Johnson & Johnson Ltd
01.2001 - 07.2004

Territory Manager - Medical Division

Johnson & Johnson Ltd
08.1997 - 12.2000

Territory Sales Incharge

Hindustan UniLever Ltd
07.1996 - 07.1997

MBA - General Management And Specialization in Marketing

Institute of Modern Management (Under AICTE)
06.1994 - 07.1996

Bachelor of Science - Chemistry Zoology & Botany

University of Calcutta
08.1991 - 09.1993
ANGSHUMAN CHATTERJEESenior Sales Professional