Angshuman Talukdar
Bangalore
Summary
Strategic Senior Business Analyst and Product Owner with 16 years of experience driving digital transformation in retail, commercial, and business banking. As Assistant Vice President, led initiatives in collections, global money, UK payments, and business banking. Skilled in product discovery, stakeholder management, and agile delivery, facilitating cross-regional collaboration to deliver customer-focused solutions.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Assistant Vice President(GCB5)– Business Analyst
HSBC India Pvt Ltd
Bangalore, India
03.2023 - Current
- Lead end-to-end business analysis for UK banking transformation from discovery through deployment.
- Deliver UK payments programmes, including purpose of payment and creditor address compliance.
- Deliver UK collections and financial support, providing production support and live proving.
- Deliver global money initiatives, including debit balance enablement and Apple Pay day-2.
- Assist in UK business banking onboarding and acquisition to streamline customer journeys and enhance digital acquisition.
- Facilitate workshops, capture requirements, review solutions, and obtain business sign-offs.
- Develop business requirement documents, functional specifications, user stories, acceptance criteria, and process maps to align stakeholder expectations.
- Facilitate agile ceremonies, including backlog refinement, sprint planning, reviews, and releases, to enhance project delivery.
- Partner with product managers, architects, engineering, operations, and compliance across geographies.
Assistant Manager - Business Analyst
KPMG India Services LLP
Bangalore, India
08.2022 - 02.2023
- Documented solution designs for platform customisations and legacy modernisation proposals to support implementation and ensure alignment with business goals.
- Modernised legacy systems by mapping dependencies and recommending upgrade sequencing to streamline integration and minimise disruption.
- Proposed customisation options for bank operational excellence model platform workflows to enhance user experience.
Senior Business Analyst
Tata Consultancy Services
Bangalore, India
06.2016 - 08.2022
- Led end-to-end business analysis across enterprise banking transformation programme requirements lifecycle.
- Facilitated workshops and sessions to gather, validate, and prioritise requirements.
- Authored BRDs, FRDs, user stories, acceptance criteria, and process flows.
- Managed product backlogs through refinement, sprint planning, and release planning to ensure alignment with business priorities.
- Performed gap analysis and impact assessments for transformation initiatives alignment.
- Partnered with product owners, business stakeholders, architects, engineering, and operations teams.
- Coordinated collaboration across business, technology, risk, compliance, and operations to facilitate successful programme delivery.
- Collaborated with QA teams during SIT, UAT, and production validation activities.
- Supported production deployments, validation, and hypercare for live capability transition.
- Identified automation opportunities to streamline workflows and enhance operational efficiency.
- Applied governance, regulatory, and change management processes across banking programmes.
Senior Analyst
Northern Trust
Bangalore, India
03.2010 - 04.2016
- Collaborated with global stakeholders to gather, analyze, validate, and document requirements, facilitating successful project delivery and stakeholder engagement.
- Aligned business objectives with technology solutions through thorough analysis and documentation, ensuring clarity and focus on stakeholder needs.
- Led business and functional analysis for strategic initiatives in asset servicing, enhancing alignment between operations and strategic goals.
Education
Master of Business Administration - MBA - Finance
ICFAI Business School
Kolkata, WB01-2009
B-Tech - Computer Science & Engineering
West Bengal University of Technology
Kolkata01-2006
Skills
Business analysis
Requirements analysis
Banking and payments expertise
Journey mapping
User story creation
Backlog management
- Agile methodologies (Scrum, SAFe)
Jira and Confluence proficiency
Process mapping
User testing
Stakeholder management
Change management
Certification
- [Area of certification] Certified Business Analysis Professional (CBAP)
- SAFE 6.0
- PMP
- AWS certified Solutions Architect
Timeline
Assistant Vice President(GCB5)– Business Analyst
HSBC India Pvt Ltd
03.2023 - Current
Assistant Manager - Business Analyst
KPMG India Services LLP
08.2022 - 02.2023
Senior Business Analyst
Tata Consultancy Services
06.2016 - 08.2022
Senior Analyst
Northern Trust
03.2010 - 04.2016
Master of Business Administration - MBA - Finance
ICFAI Business School
B-Tech - Computer Science & Engineering
West Bengal University of Technology