MS Visio
Anik Gajjar
Product Manager
Toronto
Summary
Diligent Product Manager with 9+ years taking US Healthcare, eCommerce, Ride-hailing, Delivery, Community Management and FinTech products from concept to market. Specializing in US Healthcare market products with willingness to learn and adapt to any field. Proven leadership in managing Team and driving product development lifecycle. Communicative and collaborative with proven history of improving business operations to support revenue growth, increasing quality and user engagement. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations.
Overview
10
10
years of professional experience
2
2
Certificates
Work History
Senior Product Manager
Advantmed LLC
04.2022 - 01.2023
- Handled 3 different Products in US Healthcare domain spread across - Medical Coding, Clinical Data Abstraction and Medical Records Retrieval
- Products falling in different LOBs like Medicare, Medicaid and ACA (Commercial) and each Product following CMS guidelines as well as HIPAA compliant
- Took initiative and consulted product development teams to enhance products, based on client's interest and data. Prioritized roadmap in order to achieve product goals and metrics.
- Thrived in fast-paced, highly adept team to develop and prioritize product features and build product roadmap
- Developed plans and strategy to promote specific products to targeted demographics
- Delivered product solutions by establishing criteria for each milestone in roadmap as means to measure developmental progress
- Set goals and formalized policies to maximize team performance and keep project on-task
- Developed product standard documentation for other Product Owners and Product Managers to follow
- Managed internal product team of 7 direct reportees
- Raising hiring requests, conducting interviews & finalizing candidates and defining entire Product Team's hierarchy of more than 25 members
- Directed planning and budgeting efforts
Product Manager
Digicorp Information Systems Private Limited
01.2021 - 04.2022
- Led 1 US based Product, designed to support and enhance capabilities of nonprofits across globe. As well as 1 FinTech Product for UAE region
- Increased 20% user acquisitions by conceptualizing and deploying product features
- Spearheaded collaborative efforts to bring products to market
- Coordinated design meetings and decisions with internal departments and external teams
- Documented end-to-end user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements
- Communicated effectively with team members to deliver updates on project milestones and deadlines. Coordinated project planning and execution with team members and team leads
- Collected customer requirements, directed testing and performed continuous evaluations to make proactive adjustments to product approaches
- Coordinated product demonstrations and testimonials for performance evaluation
- Liaised with clients to better understand business needs and current market landscape
- Prioritized roadmap in order to achieve product goals and metrics
Business Analyst Head | Product Manager
Emxcel Technical Solutions Pvt. Ltd
04.2019 - 01.2021
- In-charge of 4 Products starting from idea generation till go-to-market. All Products spread across various domains like eCommerce, Ride-hailing services, Food Delivery, Community Management Systems
- Defined product vision, performed market research, ensuring value-based propositions of initiatives. Guided competitive analysis for Products to come up with roadmap in existing Product
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies. Devised long term product Strategy, maintaining accountability by setting Objective & Key Result (OKR) at every level
- Leading User engagement activities, Analytics, UI/UX strategy and research and evangelized products at various trade shows and industry events, communicating effectively with potential clients
- Daily coordination with cross functional teams for Sprint deliveries and optimizing implementation. Regularly brainstorming with other Product Managers to come up with new features and roadmap of their Products
- Orchestrated products within strict timeframes and budget constraints by solving complex problems and working closely with Leadership Team
- Head entire Team of Business Analysts comprising 28 members distributed across geographical locations
- Weekly meetings with Executive Management/Leadership Team on ideating Products. Developed executive presentations and reports to facilitate product evaluation and process improvement
- Identified improvement areas in current processes and suggest ideal solutions and built processes to strengthen information sharing between cross functional teams
- Drove team success through shared vision and recognition of quality performance
Senior Business Analyst
Advantmed LLC
02.2013 - 03.2019
- Managing BA team members' deliverables and assessed their KPIs, drafting and managing all documentation of each Product, conducted SCRUM ceremonies
- Initiated User Acceptance and regressing testing at end of every Sprint cycle. Taking lead in resolving any production issue reported within defined timeline and carry out root-cause analysis on issues reported from Production
- Directing Executive Management with ideal approach of Agile methodology, supported leadership team with reporting, analysis and business presentations to inform divisional strategies
- Responsible for grooming BAs team members in standards of drafting artifacts like BRD, SRS/FRS, User stories, Wireframes, Data-flow diagrams etc. Also review documents and provide approvals
- Understanding and resolving challenges faced by cross functional team and rapport building with each Team's Head for smooth transitioning and execution of Products deliverables
- From single BA expanded it to comprise of 15 members in entire Business Analyst Team. Influenced strong, robust and productive team by grooming existing and hiring new resources
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined analytics dashboard
Education
MBA - Information Technology
ICFAI University
India 2014.11 - 2018.01
Bachelors of Arts - English
MANAV BHARTI UNIVERSITY
India 2010.06 - 2012.06
Skills
Product Development
undefinedSoftware
Drawio
JIRA
AHA
SharePoint
Azure
Trello
SQL
Google Analytics
PowerBI
Tableau
Balsamiq
Basecamp
Certification
Product Manager from Udemy
Timeline
Senior Product Manager
Advantmed LLC
04.2022 - 01.2023
Product Manager
Digicorp Information Systems Private Limited
01.2021 - 04.2022
Product Manager from Udemy
06-2020
Attended KPMG - Project Management Professional
06-2019
Business Analyst Head | Product Manager
Emxcel Technical Solutions Pvt. Ltd
04.2019 - 01.2021
Senior Business Analyst
Advantmed LLC
02.2013 - 03.2019
MBA - Information Technology
ICFAI University
2014.11 - 2018.01
Bachelors of Arts - English
MANAV BHARTI UNIVERSITY
2010.06 - 2012.06
Documentation
- Business Requirement Document
- Software Requirement Specification
- User Stories
- Use Cases
- User Flow Diagram
- Workflow
- User Persona Mapping
Methodologies
- Iterative
- Agile
- Waterfall
Documentation
- Business Requirement Document
- Software Requirement Specification
- User Stories
- Use Cases
- User Flow Diagram
- Workflow
- User Persona Mapping
Methodologies
- Iterative
- Agile
- Waterfall
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