Anik GhoshDastidar
Bangalore
Summary
Results-oriented IT Project Manager with 8.5+ years of experience leading complex projects from inception to successful implementation. Proven track record of delivering projects on time, within budget, and exceeding customer expectations. Strong leadership and communication skills to drive process improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager, PMO
Prime Focus Technologies
Bangalore
11.2021 - Current
- Created and executed comprehensive project plans by defining project scope, objectives, and deliverables.
- Lead project kickoff and regular project meetings.
- Monitored project progress and assessed risks and issues, implementing necessary mitigation strategies.
- Developed and managed project budgets to efficiently allocate resources
- Managed project timelines effectively and consistently met deadlines.
- Maintained regular communication with stakeholders and senior management regarding project progress.
- Coordinated and managed project documentation which included requirements, specifications, and user manuals.
- Ensured project deliverables met quality standards and client expectations.
Project(Account) Coordinator
Deluxe Entertainment India Pvt.Ltd.
Bangalore
03.2019 - 11.2021
- Effectively managed daily workload, prioritizing tasks and mentoring new team members.
- Assisted teammates by diving deeply into any complicated issues. Work with clients across the globe, US, UK, and Australia, to get the work done within the given ETA.
- Consistently achieved organizational goals impacting both top and bottom-line revenue, resulting in significant overall revenue growth.
Customer Service Expert (Client Relationship)
Hinduja Group
Bangalore
12.2015 - 01.2019
- Worked on the floor as an SME and delivered desired outcomes.
- Analyzed customer issues and communicated concerns to relevant teams.
- Provided comprehensive information and handled client inquiries professionally.
Education
Executive MBA - Operations Management
Christ University
Bangalore,India08-2022
Bachelor of Engineering Technology - Information Science
MVJ College of Engineering
Bangalore,India06-2015
Higher Secondary -
Calcutta Public School
Kolkata, India04-2011
Skills
- Leadership
- Communication
- Time management
- Problemsolving
- Risk management
- Team building
- Budgeting
- Stakeholder management
- Conflict resolution
- Presentations
Accomplishments
- TrailBlazer Award in Operations Management
Awarded for exceptional skills in managing and optimizing operational processes, ensuring seamless execution and efficient transitions in all operational requirements. - Oscar Award in Customer First Category
Recognized for exceeding client expectations by delivering outstanding service, building strong client relationships, and consistently prioritizing client satisfaction. - Certificate of Appreciation from Clients
Received for outstanding performance and exemplary service delivery, as acknowledged directly by clients.
Certification
- PMP Classes for Examination Preparation
Completed comprehensive training in Project Management Professional (PMP) to enhance project management skills and prepare for certification. - Broadcast (Q3 Media Training) for Developers
Finished specialized training focused on media and broadcasting technologies, tailored for developers. - Training in Agile & Scrum Fundamentals
Completed training in Agile and Scrum methodologies to strengthen understanding of iterative development and project management practices.
Interests
- Travelling / Riding
- Beginner Musician
- Advanced Football Player
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
Bengali
Proficient (C2)
C2
Timeline
Project Manager, PMO
Prime Focus Technologies
11.2021 - Current
Project(Account) Coordinator
Deluxe Entertainment India Pvt.Ltd.
03.2019 - 11.2021
Customer Service Expert (Client Relationship)
Hinduja Group
12.2015 - 01.2019
Executive MBA - Operations Management
Christ University
Bachelor of Engineering Technology - Information Science
MVJ College of Engineering
Higher Secondary -
Calcutta Public School
- PMP Classes for Examination Preparation
Completed comprehensive training in Project Management Professional (PMP) to enhance project management skills and prepare for certification. - Broadcast (Q3 Media Training) for Developers
Finished specialized training focused on media and broadcasting technologies, tailored for developers. - Training in Agile & Scrum Fundamentals
Completed training in Agile and Scrum methodologies to strengthen understanding of iterative development and project management practices.
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