Anika Shalini N
Bangalore
Summary
To perform successfully in an environment of challenging targets and resources, to interact efficiently with a dedicated team of professionals and to achieve the targets time frame by fully utilizing the potential. To work in a healthy, innovative and hard working. I will be glad and sincere to work in your company.
Overview
4
4
years of professional experience
Work History
Service and Spares Reporting analyst
- Worked as Service and Spares Reporting analyst - Spare Parts Sales, Service and Operations for one of the largest Manufacturer of the Concrete & Construction Equipment Company for South Region Karnataka.
Warranty administrator
- Worked as Warranty administrator in a dealership repair center processing warranty claims and process
- Involved in complete Service activities such as warranty Mandatory service and non-warranty service calls
- Reporting pending GRN, Dead Stock & Minimum Stock report monthly branch wise
- Reporting monthly stock, emergency and warranty parts margin
- Evaluation & records of Spares & Service files
- Exposure to various service and spare reports such as KPI, Utilization, Margin calculation, OFF customer, daily, monthly annual reports using Excel and Power Point
- Following up with internal inventory miss match
- Checking physical stock quarterly.
Technical Support Executive
Doosan Bobcat India Pvt.Ltd (Quest Informatics)
09.2019 - 11.2022
- AMPS(After Market and product support) handling pan-india Technical issue For Doosan Bobcat Machine For Construction Equipments
- Following Customer enquiry Related Issues, and Dealers and Resolving the Problem On Time.
Customer Support Executive
Lapiz Digital Services
08.2018 - 09.2019
- Worked as Customer Support Executive in Lapiz Digital Services in Chennai for 1 year
- Worked For Pepsi Company As Technical Related Issues (Total experience is 4.5 year).
Education
Bachelor of Arts -
D G VAISHNAV COLLEGE, CHENNAI
Chennai03.2017
Skills
- Good working knowledge in Ms-Office(Ms-Word, Ms-Excel, Ms-Power point)
- Good Typing Skills
- Self learner
- Innovative
Languages
Tamil
English
Kannada
Hindi
Educational
- B.COM, D G VAISHNAV COLLEGE, CHENNAI, Tamil Nadu, 2017, 60%
- HSC, The Madras P U HSS Sowcarpet, Chennai, Tamil Nadu, 79, 2014, 51%
- SSLC, Twinkle Star High School, 2012, 44.16%
Personal Information
- Hobbies: Listening to music & Singing, Travelling
- Father's Name: Mr. Natarajan A
- Date of Birth: 04/13/96
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the above furnished information and details are true to the best of my knowledge.
Timeline
Technical Support Executive
Doosan Bobcat India Pvt.Ltd (Quest Informatics)
09.2019 - 11.2022
Customer Support Executive
Lapiz Digital Services
08.2018 - 09.2019
Service and Spares Reporting analyst
Warranty administrator
Bachelor of Arts -
D G VAISHNAV COLLEGE, CHENNAI
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