Salesforce (CRM)
Aniket Banerjee
Key Account Manager
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
2
2
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Key Account Manager - Premium Team
PhonePe Pvt. Ltd.
01.2023 - Current
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Met existing customers to review current services and expand sales opportunities.
Inside Sales Executive - SME
PHONEPE PVT. LTD.
09.2022 - 12.2023
- Developed and executed strategic sales plans to achieve and exceed monthly and quarterly revenue targets
- Built and maintained strong relationships with existing clients, resulting in a 30% increase in repeat business
- Conducted market research and identified potential new leads, resulting in a 20% growth in the customer base
- Collaborated with cross-functional teams to streamline processes and improve customer satisfaction, resulting in a 15% increase in customer retention.
Key Account Executive - Offline
PHONEPE PVT. LTD.
02.2022 - 09.2022
- Developed and implemented strategic account plans to expand customer base and achieve revenue growth targets, resulting in a 20% increase in sales within the first year
- Cultivated and maintained strong relationships with key clients, resulting in a 95% client retention rate and increased customer satisfaction scores
- Conducted in-depth market research and analysis to identify new business opportunities, leading to the acquisition of five major accounts and a 30% increase in market share
- Collaborated cross-functionally with internal teams to ensure timely delivery of products and services, resulting in a 15% reduction in customer complaints and improved overall customer experience.
Education
MBA - Marketing
Universal Business School, Mumbai, Universal Business School
Maharashtra04.2020
BBA - Marketing
Barrackpore Rashtraguru Surendranath College
Kolkata04.2019
Skills
Relationship managementundefined
Internship
TATA STEEL(Pravesh), Collecting KPIs of Authorized dealers of TATA Pravesh, and collecting Financial data of competing brands., Handling premium dealers in Kolkata which resulted 30% spike in dealer retention rate.
Certification
Management Skills certification course, UDEMY
Software
Adobe LightRoom
Microsoft Office
Personal Information
- Age: 26
- Gender: Male
Interests
Motorcycle Riding
Football
Esports
Timeline
Key Account Manager - Premium Team
PhonePe Pvt. Ltd.
01.2023 - Current
Inside Sales Executive - SME
PHONEPE PVT. LTD.
09.2022 - 12.2023
Key Account Executive - Offline
PHONEPE PVT. LTD.
02.2022 - 09.2022
MBA - Marketing
Universal Business School, Mumbai, Universal Business School
BBA - Marketing
Barrackpore Rashtraguru Surendranath College
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