ANIKET CHILKA

• Ability to analyze business performance, cost control, and profitability.
• Familiar with MS Excel, Financial Statements, Ratio Analysis, and Forecasting.Focused on data-driven decision-making and strategic finance.

• Assist staff and maintain elevated manpower satisfaction.
• Analyze data and derive strategic insights
• Oversaw operational and performance metrics for cluster of 5 Express Stores, inventory, and last-mile delivery to guarantee operational excellence.
• Executed launch of two new Express Stores from initial concept to first successful order, showcasing comprehensive project management skills.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

• Determine payment schedules with customers
• Manage and resolve customer inquiries and the day-to-day operations for all client's accounts
• Resolve accounts receivable issues with customers
• Compile data and prepare monthly reports and statements
• Engage in problem analysis and resolving skills
• A stock broking company specializing in investment services