Aniket Dawkhar
Mumbai
Summary
Dedicated and results-oriented Central Operations and research professional with extensive experience in the financial and human resources sectors. My expertise lies in leveraging data-driven insights to enhance operational strategies and improve organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate - HR Central Operations
Sapphire Human Solutions
Mumbai
02.2022 - Current
- Worked closely with stakeholders to understand their business needs and determine appropriate solutions.
- Performed in-depth reference checks for high-level executives (CXOs) to assess their professional background, qualifications, and suitability for key positions within the organization
- Created detailed executive candidate profiles for CXO positions using PowerPoint presentations.
- Maintained employee records and files in accordance with applicable legal requirements.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Created reports and dashboards in Salesforce to meet business requirements.
- Identified areas of improvement in existing systems and worked towards implementing them effectively.
- Provided technical support to internal users on Salesforce issues or questions.
- Conducted training sessions for end users on the usage of Salesforce application features.
Relationship Manager
ICICI Bank
Mumbai
02.2021 - 07.2021
- Developed and maintained strong relationships with wealth account clients to ensure satisfaction and loyalty.
- Managed a diverse portfolio of clients, handling multiple responsibilities related to the sale of banking products.
- Built and nurtured strong client relationships by understanding their unique financial needs and preferences.
- Recommended suitable banking products and services tailored to meet individual client requirements.
- Actively engaged with clients, addressing their queries, concerns, and providing expert guidance throughout the interaction
Education
PGDM - Marketing
Vivekanand Institute of Management, Mumbai
Mumbai2020
Bachelor of Management Studies - Marketing
Ramniranjan Jhunjhunwala College
Mumbai2017
Skills
- Research and Analysis
- Operational Efficiency
- Data Management
- Sales and Business Development
- Negotiation, decision-making and evaluation
- MS Office
Languages
English, Hindi, Marathi
First Language
Affiliations
Received recognition in the form of the Backbone Award at Sapphire Human Solutions for exceptional performance, demonstrating dedication, reliability, and resilience in carrying out responsibilities within the organization
Certification
- Google Ads Search Certification
- National University Students' Skill Development Program organized by Tata Institute of Social Sciences
Timeline
Associate - HR Central Operations
Sapphire Human Solutions
02.2022 - Current
Relationship Manager
ICICI Bank
02.2021 - 07.2021
PGDM - Marketing
Vivekanand Institute of Management, Mumbai
Bachelor of Management Studies - Marketing
Ramniranjan Jhunjhunwala College
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