Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ANIKET DENGE

Pune

Summary

I am a dedicated and hard-working professional known for my punctuality and proactive approach to every project I undertake. I am eager to work in a collaborative team environment, where I can continually learn and contribute to our shared success. I value the opportunities for personal and professional growth that come from working closely with others, and I believe that gaining internal experience will build my confidence and help me consistently achieve my goals.

Overview

7
7
years of professional experience

Work History

Cases Specialist

Pattern
Pune
01.2025 - Current
  • Resolved issues raised via Amazon Seller Support (e.g., Account Health, Catalog, Product Listing).
  • Root Cause Analysis: Identified the underlying cause of recurring problems and implemented preventive strategies.
  • Timely: Ensured all cases were managed and resolved within the agreed service level timelines.
  • Collaboration: Worked with cross-functional teams to deliver comprehensive and effective solutions.
  • Documentation: Maintained clear case notes and records for audit and follow-up purposes.
  • Collaborated with cross-functional teams to address client inquiries effectively.
  • Learned compliance regulations to ensure adherence in all case management processes.
  • Researched information related to policies, procedures, as necessary.

Inside Sales Trainee

Tata Technologies
Pune
01.2025 - 07.2025
  • Assisted the sales team in lead generation and client outreach activities.
  • Created sales presentations and tailored proposals based on client requirements.
  • Maintained CRM entries and monitored follow-ups and conversions.
  • Conducted market research to identify new prospects and trends.
  • Supported in the preparation of performance reports and internal sales metrics.
  • Participated in meetings and training sessions to understand company offerings and sales strategy.
  • Engaged with customers to identify their needs and preferences.
  • Learned to use customer relationship management software for tracking leads.
  • Collaborated with marketing team on promotional materials for new products.

Customer Relationship Manager

Vora Travels Internship
Nagpur
01.2019 - 06.2019
  • Handled destination planning based on customer preferences, safety, and seasonality.
  • Researched and gathered local travel data including accommodation, transportation, and cultural details.
  • Created travel budgets optimizing for cost and experience.
  • Developed travel itineraries blending guided tours and personal leisure time.

Education

MBA - Marketing

Indira School of Business Studies
Pune
04-2025

BBA - Marketing

City Premier College
Nagpur
03-2023

Diploma/Polytechnic - Tourism And Travel Management

Government Polytechnic
Nagpur
06-2019

High School Diploma -

Bishop Cotton High School
Nagpur, Maharashtra
04-2016

Skills

  • Customer relationship management
  • Cross-functional collaboration
  • Keyword analysis
  • Leadership & Team Collaboration
  • Problem Solving & Analytical Thinking
  • Keyword research
  • Collaborative teamwork
  • Market research

Accomplishments

Placement coordinator at Indira Group of Institutes
Winner - ISBS PGDM Cricket League
Runner-up - ISBS PGDM Volleyball League
Music composer - web series PUSTAK (streamed on Jio Cinema)
Council member - City Premier College
Volunteer - NGO Dream for Life

Timeline

Cases Specialist

Pattern
01.2025 - Current

Inside Sales Trainee

Tata Technologies
01.2025 - 07.2025

Customer Relationship Manager

Vora Travels Internship
01.2019 - 06.2019

MBA - Marketing

Indira School of Business Studies

BBA - Marketing

City Premier College

Diploma/Polytechnic - Tourism And Travel Management

Government Polytechnic

High School Diploma -

Bishop Cotton High School

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