Aniket Dhokane
Pune
Summary
Ecommerce Operations Specialist with over 8 years of experience in eCommerce Marketplace. Excellent reputation for resolving problems and improving the overall performance. Recognized consistently for performance excellence and contributions to success on Amazon and other marketplaces.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ecommerce Operations Specialist (Remote)
Wood Designs
NC
01.2022 - 12.2023
- Executing operational tasks of new product listing, pricing on Amazon, eBay, Walmart, Shopify and similar sites. Rectified the Listings, order and inventory issues. Audited all the marketplaces for Listings, Inventory, and Pricing. Managed and optimized Amazon PPC campaigns
- Identified system and process improvement opportunities that will directly influence the selling partner experience.
- Created documentation related to operational procedures such as SOPs.
- Manage and coordinate change management initiatives.
- Partner with the leadership team in creating forecasts, recommendations and strategic plans based on financial data, product data, business insights, and market knowledge to quantify problems and progress.
- Implemented new processes to streamline daily tasks, resulting in increased efficiency.
- Own an internal data hub with key metrics that support the work of the Marketing, Sales teams.
Catalog Specialist (Remote)
Buy Box Experts
UT
01.2021 - 01.2022
- Listing and content update of products on Amazon for 200 clients
- Troubleshooting the listings and pushing the content
- Creating variations enabling customers to see all buying options for a single product
- Making sure that attributes or contributions are well presented on the detail page to attract more customers.
Operations Specialist (Remote)
FCSUS
DE
06.2020 - 01.2021
- Performed daily tasks like New Product Listing, Pricing on Amazon SC and VC, eBay, Walmart, Shopify. Updated the inventory for new and current listings by using 4PL software
- Processing Inward wholesale shipments
- Rectified the Listing, order, or inventory issues
- Trained new Associates with the required tasks
- Audited all the marketplaces for Listings, Inventory, and Pricing
- Managed master data using SQL
- Assisted various departments with change by communicating new improvement plans and expectations
- Tracked and analyzed reports to determine needed improvements
- Evaluated performance and policies against metrics
- Managed and optimized Amazon PPC campaigns.
Ecommerce Specialist
Silwer Oasis
Pune
09.2016 - 05.2020
- Created catalogs and listed products on all marketplaces with required high-resolution images clicked and edited by in-house experts
- Managed all daily tasks of order processing, cataloging, listing, inventory, and pricing management, customer service, returns, Amazon PPC advertising, case filing, brand registry troubleshooting, keyword research, listing optimization, suppressed listing, basic photoshop editing, Amazon FBA process, order shipment, logistics, returns, return claims, warehouse replenishment
Ecommerce Executive
Trends Fashion Jewelry
Pune
06.2014 - 09.2016
- Performed daily and occasional duties of order processing, cataloging, listing, inventory, and pricing management, customer service, returns, Amazon PPC advertising, case filing, brand registry troubleshooting, keyword research, listing optimization, suppressed listing, basic photoshop editing, Amazon FBA process, order shipment, logistics, returns, return claims, warehouse replenishment
Education
MBA - Marketing
Pune University
Pune06-2019
Bachelor of Commerce - BCom - Marketing
Yashwantrao Chavan Maharashtra University
01.2016
Skills
- Microsoft Office
- Account Management
- Data Analysis
- Operational Excellence
- Time Management
- Situational Leadership
- Communication
- Soft Skills
Certification
Amazon Trained Ecommerce Specialist (ATES)
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Ecommerce Operations Specialist (Remote)
Wood Designs
01.2022 - 12.2023
Catalog Specialist (Remote)
Buy Box Experts
01.2021 - 01.2022
Operations Specialist (Remote)
FCSUS
06.2020 - 01.2021
Ecommerce Specialist
Silwer Oasis
09.2016 - 05.2020
Ecommerce Executive
Trends Fashion Jewelry
06.2014 - 09.2016
MBA - Marketing
Pune University
Bachelor of Commerce - BCom - Marketing
Yashwantrao Chavan Maharashtra University
Amazon Trained Ecommerce Specialist (ATES)
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