Passionate and knowledgeable Office Administrator with 10.9 years' experience providing administrative and management skills. Dedicated to creating office environments conducive to optimal workflow and success. Bringing forth the ability to support and stimulate office stability and growth.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Manager Administration & Facility Management
Savills Property Services (India) Private Limited
01.2024 - Current
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Updated reports, managed accounts, and generated reports for company database.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Improved office efficiency by implementing streamlined administrative processes and procedures.
PR & PO: Making Purchase order & Raising purchase requisition (SAP)
Housekeeping Services: Cleaning services, Pest control, Cafeteria management Supervision of Housekeeping, Security and other contractual staff.
Technical Services: Maintenance of Equipment, AMCs, PPMs etc.
Vendor Management: Managing vendors and staff, liaising with the vendor supervisors and manage to get the best services, Invoicing, Measuring SLAs / KPIs
Procurement: Manage supply and inventory of consumables, Housekeeping materials, Stationery, Billing, Invoicing, Payment etc
Cost Provision: Making monthly, quarterly, yearly provision
Event Management: Arrange venue, food, activities, transportation for company and team events for Conferences, Meetings, Offsite, Sports Day, cultural day, Annual Day .
Transportation: Manage transportation vendors and day to day arrangements for cab utilizers
Core Facilities Management that involves Cafeteria, employee mobility, soft services, Staff Management, Stake holder management, Administration, Health & safety, Security systems, Audits and compliance, Customer and client management, Hospitality, Financial and budgeting on facilities related
My key focus area is taking Facilities operations to the next level - Employee experience and user experience; driving program that lead to operational efficiency and employee engagement activities
Responsibilities: PR & PO: Making Purchase order & Raising purchase requisition (SAP) Housekeeping Services: Cleaning services, Pest control, Cafeteria management Supervision of Housekeeping, Security and other contractual staff
Vendor Management: Managing vendors and staff, liaising with the vendor supervisors and manage to get the best services, Invoicing, Measuring SLAs / KPIs Health and Safety: Implementing processes with a view to provide a safe and healthy office environment, Managing fire safety systems, Emergency response etc
Security: Manage aspects of physical security, CCTV, Access control systems and Visitor management
Procurement: Manage supply and inventory of consumables, Housekeeping materials, Stationery, Billing, Invoicing, Payment etc
Cost Provision: Making monthly, quarterly, yearly provision Liaison: Managing relationship with Landlord, Municipal authorities, Fire, Labour and other statutory bodies
Documentation: Manage all records and documents for the facilities, Inventory management, Visitor management, reimbursement along with managing purchase requests and purchase orders Audit: Direct and Indirect support for ISO, SOC, Financial, Asset, IT, Labour compliance audits
Logistics: Indulge in facilitating logistics whenever required
Event Management: Arrange venue, food, activities, transportation for company and team events for Conferences, Meetings, Offsite, Sports Day, cultural day, Annual Day
Asset Management: Immense knowledge in property management
Current market price
Leasing advice, LOI vetting, Realtors management,Co-ordinate to setting up of new offices/branches and maintenance of existing offices/branches
Transportation: Manage transportation vendors and day to day arrangements for cab utilizers
Travel Management: Air Ticket booking, Hotel booking managed through vendors
Reporting - MIS Reporting, Jira, Maintaining calendars.
Head Administration - Facilities & Administration
Edelweiss Financial
01.2017 - 12.2022
Facilities Management that involves Cafeteria, employee mobility, soft services, Staff Management, Stake holder management, Administration, Health & safety, Security systems, Audits and compliance, Customer and client management, Hospitality
Responsibilities: Housekeeping Services: Cleaning services, Pest control, Cafeteria management, Supervision of Housekeeping, Security and other contractual staff
Technical Services: Maintenance of Equipment, AMCs, PPMs etc
Vendor Management: Managing vendors and staff, Liaising with the vendor supervisors and manage to get the best services, Invoicing, Measuring SLAs / KPIs Health and Safety: Implementing processes with a view to provide a safe and healthy office environment, Managing fire safety systems, Emergency response etc
Security: Manage aspects of physical security, CCTV, Access control systems and Visitor management
Procurement: Manage supply and inventory of consumables, Housekeeping materials, Stationery, Billing, Invoicing, Payment etc
Documentation: Manage all records and documents for the facilities, Inventory management, Visitor management, reimbursement along with managing purchase requests and purchase orders Audit: Direct and Indirect support for ISO, SOC, Financial, Asset, IT, Labour compliance audits
Event Management: Arrange venue, food, activities, transportation for company and team events for Conferences, meetings
Asset Management: Immense knowledge in property management
Current market price
Leasing advice, LOI vetting, Realtors management,Co-ordinate to setting up of new offices/branches and maintenance of existing offices/branches
Transportation: Manage transportation vendors and day to day arrangements for cab utilisers
Travel Management: Air Ticket booking, Hotel booking managed through vendors
Reporting - MIS Reporting, Jira, Maintaining calendars.
Support Executive
Intelenet Global Services
09.2016 - 12.2016
Roles and Responsibilities Establish and maintain productive working relationships with the current and potential sellers
Achieve successful first-time resolution on all seller contacts
Ability to recognize and identify system, process and policy issues impacting firm's Sellers partners
Liaise with other departments such as or Payments teams as required to resolve Seller's issues and queries.
Senior Administrative Specialist
Edu-com Pvt. Ltd.
01.2013 - 08.2016
Roles and Responsibilities Coordinating office activities and operations to secure efficiency and compliance to company policies
Supervising administrative staff and dividing responsibilities to ensure performance
Keep stock of office supplies and place orders when necessary Manage agendas/travel arrangements/appointments etc
For the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary.
Education
Bachelor of Computer Applications - Computer Application
Manager – Commercial Advisory and Transactions at Savills India Private LimitedManager – Commercial Advisory and Transactions at Savills India Private Limited
Senior Manager at Colliers International India Property Services Private LimitedSenior Manager at Colliers International India Property Services Private Limited