Technical Writer with a strong background in diagnostic authoring and expertise in diagnosing and repairing complex automotive issues. Proficient in Microsoft Office, Arbortext Editor, Content Management System (CMS), and TeamCenter.
Overview
7
7
years of professional experience
Work History
Diagnostic Author
Bosch India by Alten Group
Pune
11.2022 - Current
Utilize my expertise as a Diagnostic Author to create accurate and comprehensive diagnostic procedures for automotive systems.
Leverage my knowledge of Microsoft Office, Arbortext Editor, Content Management System (CMS), TeamCenter, and illustration tools to develop clear and concise documentation.
Collaborate with cross-functional teams to ensure the accuracy and effectiveness of diagnostic procedures.
Continuously update and improve diagnostic procedures based on feedback and industry best practices.
Developed and maintained a library of diagnostic procedures for various automotive systems, including engines, transmissions, electrical, and ADAS systems.
Collaborated with engineers to gather information and validate the accuracy of diagnostic procedures.
Used Adobe illustration tools to create visual aids and diagrams to enhance the clarity of diagnostic procedures.
Participated in regular meetings and trainings to stay updated on the latest technological advancements in automotive diagnostics.
Hands-on experience in creating the schematic diagrams and experience using the XML-based authoring system.
Certified System Technician / Inhouse Trainer
Garnet Motor Pvt. Ltd. Mercedes Benz
Nagpur
04.2018 - 10.2022
Performed diagnostic and repair tasks on Mercedes Gen vehicles to ensure their optimal performance and functionality.
Utilized my strong technical skills and knowledge of automotive systems to diagnose and troubleshoot complex issues.
Collaborated with a team of technicians to complete repairs and ensure customer satisfaction
Stayed up
To
Date with the latest advancements in automotive technology and attended training sessions to enhance my skills.
Performed diagnostic tests and inspections to identify and resolve issues in Mercedes Gen vehicles.
Utilized specialized tools and equipment to perform repairs and maintenance tasks.
Provided exceptional customer service and ensured that all repairs were completed to the highest standards
Maintained accurate records of all repairs and services performed.
Managed quality control and maintained high level of customer satisfaction.
Providing training to maintain technical expertise and proficiency on applicable equipment.
Ensure the quality of work to achieve customer satisfaction, as well as the quality of work.
Senior design engineer at ALTEN INDIA PRIVATE LIMITED (Client- LEAR CORPORATION)Senior design engineer at ALTEN INDIA PRIVATE LIMITED (Client- LEAR CORPORATION)