Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
· Led a team of visa specialists responsible for processing and managing visa applications for corporate clients and individuals
· Develop and maintain strong relationships with embassy and consulate officials to expedite visa processing.
· Monitor and interpret changes in immigration laws and regulations, keeping the company and clients informed of relevant updates.
· Conduct training sessions for employees and clients on visa procedures and compliance.
· Successfully processed thousands of visa applications, maintaining a high approval rate and reducing processing times.
· Implemented efficient tracking systems to monitor visa expiration dates and renewals for clients, minimizing compliance risks.
· Collaborate with HR departments of client companies to ensure accurate documentation and compliance with immigration requirements.
· Act as the main point of contact for clients, addressing inquiries, and resolving issues promptly and professionally.
· Hotel booking for corporate client from online portal
· Vehicle booking (Ground Transportation)
· Travel Insurance
· Achieved a 95% approval rate for visa applications, minimizing rejections and delays
· Preparing, updating and maintaining the visa records and ensuring the visas are arranged prior to the departure
· Handling Corporate groups and V VIP's and VIP's Visas
· Visiting Consulates /Visa facilitation centres for submission of VIP applications from the Management team
· Meet and Assist to V'VIPs customers
· Handling all passport queries, new passport and re-issue
· Replying Enquires /Emails
· Taking care for day-to-day billing for visa and expenses
· Hotel booking for corporate client from online portal
· Vehicle booking (Ground Transportation)
· Travel Insurance
· Admin Work: Handling office expense, petty cash, attendance
· Forex
· Providing Customer Support & Maintaining Customer Relations
· Overall control / coordination for handling documentation and Visa processing across the globe
· Handling Work permit applications, timely extensions and dependent visa application formalities for US and UK, Canada, Australia
· Co-ordination with Attorneys abroad for Work Permit Processing
· Handover of relevant documentation and briefing employee's for visa interviews where necessary
· Responding to enquires from employees on emails and calls
· Preparing, updating and maintaining the visa records and ensuring the visas are arranged prior to the departure
· Responsible for hotel booking and travel insurance prior to the departure of the employees
· Visiting Consulates /Visa facilitation centers for submission of VIP applications from the Management team
· Overall control / coordination for handling documentation and Visa processing across the globe
· Handling all type of visa requirement of corporate Clients.
· Replying Enquires /Emails
· Providing Customer Support & Maintaining Customer Relations
· Preparing, updating and maintaining the visa records and ensuring the visas are arranged prior to the departure.
· Corporate groups & MICE visa
Handling V VIP's and VIP's Visas
· Overall control / coordination for handling documentation and Visa processing.
· Handling Work permit applications, timely extensions and dependent visa application formalities for US and UK
· Handling all type of visa requirement of corporate Clients.
· Replying Enquires /Emails
· Providing Customer Support & Maintaining Customer Relations
· Preparing, updating and maintaining the visa records and ensuring the visas are arranged prior to the departure.
Handling V VIP's and VIP's Visas
· Overall control / coordination for handling documentation and Visa processing for all Branches / franchise in India.
· Specialized in Visa process for, Schengen, Southeast Countries and other destination Countries
· Visiting Consulates / Embassy for new updates and constantly maintains the relation/Liaison with the visa officers and consular for the smooth process.
· Providing travel details & arranging flights as per corporate requirements
· Preparing, updating and maintaining the visa records and ensuring the visas are arranged prior to the departure.
· Training to the new staff / Interns / trainees in the department.
· Provide the Seminar and learning program to the Preferred Sales Agents around India.
· Study the Visa regulations, requirements of the various consulates for efficient Handling of the visa cases and timely submission of VISA application at the Consulates based in Mumbai and the branches in the other states
Handling V VIP's and VIP's Visas
Policy and Procedure Implementation, Multi-Unit Operations Management, Systems Implementations, High-Pressure Environments, Employee Relations
Listening music, Collection of old currency, Photography, Dancing