Aniket Salvi

• Arranging and verifying first prints and preparing invoices accurately within the required timelines.
• Preparing consolidated Debit Notes (DN) and Credit Notes (CN) based on shipment requirements.
• Updating and sharing console manifests with overseas agents within stipulated timelines.
• Releasing House Bills of Lading (HBLs) after ensuring all documentation is complete and accurate.

• Worked in the fiduciary department of reinsurance likely involves
  managing trust funds and ensuring compliance with regulations.
• Had a crucial role in the ETMC project, managing transaction details
  and ensuring accurate allocations. Investigating discrepancies and
  collaborating with an overseas team honed my analytical skills.

Process : Customer Relation ( British Airways )

• Handling queries for clients through emails and ticketing tools.
  Ability to understand the core issues and provide satisfactory
  response.
• Handling functions like Sabre, Nomad and Pegasus. (These tools are
  used for investigating claim regarding refunds)
• Maintaining quick response time and accuracy levels in line with the
  targets to complete within given SLA.