Aniket Sondkar

· Scheduled staff shifts, balancing workload with personnel availability to maintain operational continuity.

· Developed and oversaw strategies for improving operational efficiency and accuracy.

· Supervised team operations, optimising workflow and increasing efficiency across multiple departments.

· Negotiated with suppliers to secure cost-effective contracts, improving profit margins and operational efficiency.

· Conducted regular performance reviews, offering constructive feedback and setting clear objectives for team members.

· Led staff training sessions to enhance productivity and maintain high-quality standards.

· Streamlined patient discharge processes, minimising delays and facilitating a smoother transition for patients.

· Implemented new patient admission procedures, reducing waiting times by 20% and enhancing patient satisfaction.

· Collaborated with IT department to upgrade hospital management systems, enhancing efficiency and data security.

· Analysed patient feedback to identify areas for service improvement, implementing changes that increased satisfaction rates by 30%.

· Managed outpatient services, expanding access to healthcare and reducing pressure on hospital resources.

· Collaborated with finance department to manage billing procedures, increasing revenue and reducing debts.

· Accurately generate and review patient bills, ensuring all services rendered are billed according to hospital guidelines and insurance contracts.

· Verify patient insurance coverage and eligibility before billing, processing claims to prevent delays or denials.

· Work with medical staff to ensure all procedures, diagnoses, and treatments are properly coded for billing and insurance purposes.

· Submit claims to insurance providers, following up regularly to resolve unpaid or denied claims, and adjust billing records accordingly.

· Collaborate with patients and insurance companies to address billing inquiries and disputes.

· Prepare monthly reports on outstanding balances, claims status, and payment trends.

· Provided administrative support to a team of medical professionals by managing schedules and handling patient communication.

· Coordinated patient intake processes, including the preparation of medical forms and collecting required documentation.

· Managed appointment scheduling, medical records organization, and ensured all patient information was up-to-date.

· Maintained a welcoming and calm atmosphere in the reception area, enhancing patient experience.

· Answer and direct phone calls, providing information and resolving queries about services, appointments, and hospital policies.

· Assist with administrative tasks such as filing, data entry, and maintaining records of patient visits and treatment plans.

· Fetching the ATG data (Petrol, Diesel, ALPG) of all Reliance petrol pump by using SQL Query’s.

· Generate report of ATG data on daily basis.

· Daily Monitoring of SQL database of Fleet card (Petro card).

· Fixing all problems related to RCASH portal.

· Fixing all problems related to RPOS Application.

· Maintain and modify RCASH and RPOS Database.

· Updating price and product in RPOS Application as well as Database.

. Accomplish manual Testing on HPSM Ticketing portal project.