ANIKET THAKUR
THANE
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics. Diligent and Ambitious & Possesses with exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deputy Manager Sales
Rieco Indistries Limited
Pune
11.2020 - Current
- Developed strategies to increase market share in targeted areas.
- Provided feedback and guidance to team members on their performance.
- Established relationships with key customers to ensure repeat business.
- Monitored competitor activity in order to remain competitive in the marketplace.
- Implemented promotional campaigns designed to generate increased revenue.
- Managed day-to-day operations of the department, including budgeting, forecasting, staffing and scheduling.
- Maintained effective communication between all departments within the organization.
- Identified areas of improvement within the sales process and proposed solutions.
- Resolved customer complaints in a timely manner while maintaining high standards of customer service.
- Drafted proposals outlining pricing structures, payment terms and other details related to products or services offered by the company.
- Interacted with vendors to negotiate favorable terms for goods or services provided by them.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Supported sales team members to drive growth and development.
- Determined price schedules and discount rates.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Identified, developed and maintained relationships with key customers and partners.
- Developed and implemented sales strategies to maximize revenue growth.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Conducted market research to identify new business opportunities.
- Attended trade shows, conferences and industry events to promote the company's brand image.
- Drafted creative marketing materials such as brochures, flyers and presentations.
- Assisted in developing long-term strategic objectives for the organization's overall success.
- Established customer-centric focus throughout Rieco culture to build loyalty and retention.
- Performed sales consultations and educated clients on products and services.
Senior Sales Enigineer
Lithotech Food & Spice Machinery
Vasai
10.2018 - 03.2020
- Conducted research to identify new customers, determine their needs, and develop solutions.
- Provided technical support for existing customers during the sales process.
- Analyzed customer feedback surveys to identify areas of improvement in products or services offered by the company.
- Assisted in developing marketing materials such as brochures, flyers, webinars.
- Responded promptly to inquiries from potential customers regarding product specifications and pricing options.
- Attended trade shows and conferences as required by management.
- Consulted with engineering teams on product design changes based on customer feedback.
- Evaluated customer satisfaction levels through regular follow-up calls after installation of products and services.
- Resolved any issues or complaints raised by customers in a timely manner.
- Identified opportunities for business development within existing accounts.
- Created added value for customers, driving successful outcome of transactions, contracts and proposals via innovative sales techniques.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Arranged demonstrations or equipment trials to persuade customers and drive sales.
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Diagnosed and addressed problems with installed equipment.
- Maintained accurate sales forecasting reports.
Sales Engineer
Lithotech Engineers LLP
Vasai
11.2016 - 02.2018
- Developed and delivered technical presentations to prospects, customers, and internal teams.
- Created sales proposals for new and existing clients based on their individual needs.
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues in Spice & Food Machinery in timely manner.
- Provided technical support for customers on site or remotely via phone or email.
- Developed customized solutions to meet specific customer requirements.
- Analyzed complex problems and identified root causes of system failures.
- Prepared detailed reports of system performance after installation or upgrades.
- Provided feedback to product development teams about customer needs and suggestions for improvement.
- Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
Business Owner
Authority Car Slolutions
Mumbai
01.2011 - 11.2015
- Developed business plan to secure financial backing from investors.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Authority Car Solutions was a venture into Car Detailing (Car Washing & Car Care Service) had procured a Franchise from Meguiar's India in Prime Location , Mulund.
- Due to Family financial crises this business was shut down in 2016.
Education
Bachelor of Engineering - Production
D.Y Patil College of Engineering & Technology
Kolhapur06-2016
Diploma - Mechinical Engineering
Mucchalla Polytechnic
Thane08-2013
Skills
- Performance Improvements
- Cost analysis and savings
- Sound skills in sales
- Sales Strategies
- Conflict resolution expertise
- Contract Negotiations
- Workflow Planning
- Project Management
- Business Development
- Vendor Sourcing
- Customer Retention
- Project Coordination
- Budget Control
- Creativity and Innovation
- Creative Direction
- Strategic Thinking
- Project Leadership
Accomplishments
- Emerging Sales Person of the Year 2021
- Team Player 2022
- Sales Person of the year 2023 IBS Spice
Certification
- QMS ISO 9001:2015 Associate Internal Auditor Training Course -Conducted by Rieco Industries Limited
Region Handled
- North-South-East-West India
- Export Region -Strong being Bangladesh,Srilanka,UAE,Africa
Timeline
Deputy Manager Sales
Rieco Indistries Limited
11.2020 - Current
Senior Sales Enigineer
Lithotech Food & Spice Machinery
10.2018 - 03.2020
Sales Engineer
Lithotech Engineers LLP
11.2016 - 02.2018
Business Owner
Authority Car Slolutions
01.2011 - 11.2015
Bachelor of Engineering - Production
D.Y Patil College of Engineering & Technology
Diploma - Mechinical Engineering
Mucchalla Polytechnic
Similar Profiles
Mugdha LabhadeMugdha Labhade
Graduate Engineer Trainee(NPD) at Rieco Industries LimitedGraduate Engineer Trainee(NPD) at Rieco Industries Limited
Pooja HasabePooja Hasabe
Project Engineer at Rieco Industries LimitedProject Engineer at Rieco Industries Limited
Suresh KasibhatlaSuresh Kasibhatla
Head of Operations at Rieco Industries LimitedHead of Operations at Rieco Industries Limited