Focus on Business growth and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organization's goals.
· Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence.
· Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
· Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
· Present sales, revenue and expenses reports and realistic forecasts to the management team.
· Excellent mentoring, coaching and people management skills.
· Promoting the organization and products.
· Understand our ideal customers and how they relate to our products.
· Coordinating with marketing and HR recruitment Team on providing Manpower services to the clients.
· Co-ordinating with Channel partners for building Business opportunities (locally and internationally).
· Generating and introducing New D2C Business opportunities in the organization.
· Identifying and generating new business opportunities for the Organization for Mobile Application development and DevOps.
· Co-ordinating with the Vendors for generation of Qualified Leads for the organisation.
· Interviewing/Screening New Talent for Internal & External requirements alongside talent acquisition team.
- Responsible for Managing Recruitments of candidates on C2H & Perm roles.
- Responsible in managing customers invoicing and billing for the resources onboarded.
- Maintenance Attendance of the Candidates onboarded.
· Built Network & Pool of Valued IT resources.
· Key Account Management
· Market Intelligence
· B2B services sales and Client Acquisition.
· Experience in Business Development for Resource IT-Staffing (Contract/Permanent)
· Dealing with IT companies for providing IT-Resources and Staffing services.
· Responsible mainly for Business Development & End-to-End client account management for Contract/full time resource requirements.
· Tier1/Tier2 Client account management.
· Handling the entire hiring cycle like Coordinating with Clients from scheduling interviews, selection and making offers till the offered candidates get on the board
· Understanding client requirement and accordingly suggesting the right product/Business processes
· Closure/Negotiating with prospects
· Responding to leads generated through channel partners, Social media etc.
· Managing the billing and Invoicing process of each and every candidates.
· Co-ordination with the Finance team for billing and Invoices process.
· Working on Sales & Marketing for all SAP Business One solutions and Spine HR & Spine Payroll across PAN India
· Actively Support customer engagement sales cycles in promoting SAP Business One solutions,Spine HR & Spine Payroll articulating functional fit and presenting the value proposition
· Active Participation and Involvement in strategic business initiatives of development and implementation of business plan and marketing plan
· Lead the process of discovering prospect’s business requirements, needs, pain points and expected business outcomes
· Preparing presentation decks for service offerings and assisting sales teams
· Preparing proposals and proposing solutions to RFI’s, RFQ’s, RFP’s-Solution Approach, Resource estimation & Deployment Plan
· Associated with Marketing and Sales professionals to develop and implement effective marketing plans.
· Promote the company brand to key buyers, ensuring their knowledge is current and appropriate
· Build business in new markets and areas
· IT literate and proficient in MS Word, Excel, PowerPoint and Outlook
· Ability to win and retain long-term high quality clients as well as recurring business
· Generating new business both in face to face meetings and over the phone
· Writing up concise, value-based sales proposals
· Replying to all customer enquiries in a timely and accurate manner
· Writing up sales reports, activity reports and revenue forecasts
· Completing all documentation and administrative records, fully and accurately
· Developing and maintaining a database of all contacts
· Arranging and then giving online demonstrations
· Managing sales pipeline and closing business
· Making a high number of daily outbound calls to prospective new clients.
· Be in charge of running and managing the team daily
· Set targets for all other executives to meet up with
· Schedule and organize shift patterns for other team members to ensure that customers are never left unattended to
· Understand all organization’s products, services, procedures and guidelines and communicate same to all team members
· Facilitate and organize training session for all executive and participate in recruitment of new executives
· Recommend and purchase gadgets to enhance job performance at the call center
· Conduct regular review of all call center agents performance and organize training sessions for under performers
· Providing help and advice to customers using your organisation's services
· Communicating courteously with customers by telephone, email, letter
· Investigating and solving customers' problems
· Handling customer complaints or any major incidents
· Issuing refunds or compensation to customers
· Keeping accurate records of discussions or correspondence with customers
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