ANIKET KUMAR SHAW

Hands on involvement in the day to day operations of a traditional wholesale rice trading business. Worked closely on procurement, customer relations, cash flow, logistics, and administrative tasks.

Key Responsibilities:

• Coordinated with rice millers, suppliers, and transporters for procurement and delivery.
• Developed knowledge of company products and services to make suggestions according to customer needs.
• Managed daily operations including stock checking, purchase follow-ups, and warehousing support.
• Engaged with customers to build business relationships.
• Monitored basic accounts, outstanding payments and maintained billing records.
• Ensured smooth dispatch planning and delivery tracking.
• Supported decision making with ground level input on market conditions and customer demand.

Key Achievements:

• Helped streamline procurement follow-ups, reducing delivery delays.
• Maintained steady monthly cashflow through consistent vendor and client coordination.
• Developed effective communication and negotiation skills through daily business interactions.
• Handled 10-15 customer inquiries daily .
• Managed 20-30 daily billing entries with 99% accuracy.
• Coordinated with 5-8 suppliers and ensured timely procurement follow ups
• Reduced stock mismatch issues by 15-20% through proper inventory updates.
• Helped reduce payment delays by 10-12 % with consistent client follow-ups.

Internship Description:

• Completed a 2 month digital marketing internship as part of the BBA curriculum requirements.
• Worked in remote mode, assisting the marketing team with basic digital marketing tasks.
• Helped create and schedule social media posts for brand visibility.
• Assisted in preparing content ideas and researching the pages.
• Gained exposure to digital branding, online customer engagement, and marketing workflows.

Key Learnings:

• Basics of social media marketing [SMM].
• Basics SEO understanding
• Content Planning
• Online marketing tools [Canva, Google Sheets, etc]